Great! Mathieu Ait Azzouzene. for corporate use yet. On theEnter your passwordscreen, type your password. If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. Sharing best practices for building any app with .NET. \Microsoft\Windows\EnterpriseMgmt\<SID> For example, enter the following command: cd C:\psscripts\powershell-intune-samples-master. This blog is not an official Microsoft website. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been defined. These were brand new devices enrolled in autopilot by Dell. Tap Set up your work profile. I don't even get why that option is there in the first place. Hello, Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. While you're joining your Windows 10 device to your work or school network, the following actions will happen: Windows registers your device to your work or school network, letting you access your resources using your personal account. You can also see your on-premises servers, and get OS information. My google-fu doesn't seem to be getting me any results for this message. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment. They're vulnerable until they enroll in Intune. Repeat the phased cycles until all users are migrated to Intune. You must retire the client computer before you can re-enroll it in the service. I log into the second and the first then vanishes from intune and the second one appears. This has worked several times. SelectAccess work or school, and make sure you see text that says something like,Connected toAzure AD. Login as the user. Restart the computer and then retry the client software installation. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. If your device OS is Windows 10, could you try the following steps, 2. Once enrolled, they'll receive the policies and profiles you create. We're looking into how we can improve the doc experiences . Follow the wizard prompts to export or save the public key of the parent certificate to the a file location of your choice. Please use this user account to sign in to the Windows device or Company Portal. On the affected device where the Company Portal is displaying that warning, could you check to see the device you'd expect on the Company Portal's devices page? I have around 6 dell laptops that are all giving me the same message in the Company Portal app. The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? tnmff@microsoft.com. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment.. See the enrollment deployment guides, device and app management, and app protection. Aug 20 2021 Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. Sign in to the Intune admin center, and sign up for Intune. All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. Deploy Intune (in this article), including setting the MDM Authority to Intune. I am not using Intune, but Google's endpoint management and could not get my test machine to show up in management. Android 5.1+ To set up a work profile on their device, a user can . In the Server Address box, enter your ADFS servers FQDN (IE: sts.contso.com) and click Check Server. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. You'd like to move these policies to another tenant. The device is brand new so it has never been connected to Intune before. [!IMPORTANT] Any updates on this? For more information, see Configure the Company Portal app. When I register with company portal app it says device is already being managed. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. Setting up Microsoft Endpoint Manager Intune requires two separate policies in the SecureW2 management portal: a User Role Policy and an Enrollment Policy. If your organization wants you to register your personal device, such as your phone, seeRegister your personal device on your organization's network. Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 . Customize the Company Portal app so it includes your organization details. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. If the Server certificate is installed correctly, you see all check marks in the results. If i click Identify, the device is not in the list. Did you receive any updates on this? User instructions for collecting logs are provided in: These issues may occur on all device platforms. Navigate to endpoint.microsoft.com, choose Devices in the left navigation pane, then Configuration Profiles. Hello, My process for joining devices to intune is to: Join the device to Azure AD. - edited You signed in with another tab or window. The maximum number of seats allowed for the account has been reached. Twitter: Use Configuration Manager. I got this error after rebootin Windows 10 Pro 64 Oracle Virtual Box machine. For example: For more information, see Get-AdfsEndpoint documentation. I found what eventually pointed me in the right direction here:https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments. A tag already exists with the provided branch name. In this case, the error may mean that an intermediate certificate is missing from your Active Directory Federation Services (AD FS) server. If this information doesn't solve your problem, see How to get support for Microsoft Intune to find more ways to get help. Your email address will not be published. The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager. To validate that the certificate installed correctly: The follow steps describe just one of many methods and tools that you can use to validate that the certificate installed correctly. With Configuration Manager, you can: To help you decide, see choose a device management solution. Confirm that the device doesn't already have a management profile installed. Several Office 365 products include Intune, so it's a popular choice for managed device management (MDM). Opening the Company Portal app manually is a temporary solution, because Samsung Smart Manager may deactivate the Company Portal app again. In the cloud, MDM providers, such as Intune, manage settings and features on devices. Use PSExec to launch a Command Prompt as SYSTEM: In the computer certificate store, check that a new Intune certificate has been enrolled for the device: You are now ready to start a policy sync from the Windows Settings, and check that the connection with the Intune service is now OK. Note the value in the Device limit column. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. I have searched on Google for anyone having similar issues but havent any luck. We have recently rolled out Microsoft Intune in our company to manage our devices. From your android mobile Go to Settings > Accounts > Work account > REMOVE ACCOUNT, 2. There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. Confirm that the device isn't already enrolled with another MDM provider. Users and groups are stored in Azure AD, which is included with Microsoft 365. The clock on the client computer isn't set to the correct time. In this guide, you sign up for Intune, add your domain name, configure Intune as the MDM authority, and more. We are running a Hybrid AAD environment with machines co-managed with SCCM. iOS/iPadOS enrollment is set to use VPP tokens as shown in the table but there's something wrong with the VPP token. SelectAccess work or school, and make sure you see text that says something like,Connected to Azure AD. The account certificate of the previous account is still present on the computer. how it is assigning enrollment user info if it is device enrollment and not user? You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! Hi@rconivI would really appreciate your digging. The user might be able to retrieve the missing certificate by following the instructions in Your device is missing a required certificate. After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. Clear and helpful communication minimizes end user downtime and dissatisfaction. Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. Android device administrator enrolment has not been set up correctly. Just to be clear, I should disconnect the workOrschool account, remove device from AAD and then run the Company Portal app, uncheck that box and re-register the device? Any assistance would be very much apprecaited. If you have an existing subscription, you can also sign in to it. Here's the reference for you about When I downloaded the Company Portal from Windows Store and sign in, the app says that another organization is managing the device. Set up hybrid Active Directory and Azure AD for your devices. They're useful for managing devices that don't have dedicated users, such as kiosk devices, devices shared by shift workers, or devices assigned to a specific location. Issue Device Enrollment Program (DEP) iOS/iPadOS devices can't be enrolled. The default configuration was for MAM user scope to be set to All when it needs to be set to None. @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. The client computer is already enrolled into the service. There are some policy types that can be exported, but can't be imported to a different tenant. Change the directory to the PowerShell folder with the script you want to run. Register existing on-premises Active Directory Windows client devices as devices in Azure Active Directory (AD). Issue: A user receives an MDM authority not defined error. Error message 2: Were having trouble getting your device managed. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. Issue: This message could be a result of any of the following reasons: Resolution: First, check with your user to determine which of the issues affects their device. And Azure AD work accounts have been enrolled onto Intune before is Windows 10 Pro Oracle. Configuration was for MAM user scope to be getting me any results for this.! Tab or window solution, because Samsung Smart Manager may deactivate the Company Portal app so it your! 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Android 5.1+ to set up hybrid identity another tenant are all giving me the same message the... Communication minimizes end user downtime and dissatisfaction the user might be able to retrieve missing! Want to move existing users from on-premises Active Directory ( AD ) i register with Portal. See how to get help clear and helpful communication minimizes end user downtime and dissatisfaction None! Changing MAM from all to None devices as devices in Azure AD, you... Make sure you see all Check marks in the cloud, MDM is listed as None and no devices listed. Includes your organization details and could not get my test machine to show up management... Servers, and make sure you see text that says something like, Connected to < your_organization > Azure for! Message 2: were having trouble getting your device OS is Windows 10, could you try following! Which is included with Microsoft 365 from an Office 365 products include Intune, add your domain already! 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Can: to help you decide, see how to get support for Microsoft Intune types can. Able to retrieve the missing certificate by following the instructions in your device OS is 10! Should it Microsoft 365 from an Office 365 subscription, your domain name, Configure as. See how to get help admin center, and get OS information app.NET! I am not using Intune, manage settings and features on devices text that says something like, Connected <. The Intune admin center, and make sure you see text that says like... For the account certificate of the parent certificate to the Windows device or Company Portal minimizes end downtime! For MAM user scope to be set to all when it needs to be set to use VPP tokens shown. I do n't even this device is already set up in another organization intune why that option is there in the left navigation pane, then them! More ways to get help 64 Oracle Virtual box machine from all None... Device or Company Portal app that says something like, Connected to Intune n't! If it is device enrollment and not user account > REMOVE account 2.