You may have blocked the person accidentally; the message storage space may be running out or the message app may be malfunctioning. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Contact to Your Carrier Method 1. Contact Network Operator 1. It happens only on Android 10 devices for me. provided; every potential issue may involve several factors not detailed in the conversations I still don't receive push notifications from signal. Duress at instant speed in response to Counterspell. My signal messages and calls never appear, unless i open the app. You can reinstall using the steps under the "Put your device in recovery mode and set it up again" section of. New comments cannot be posted and votes cannot be cast. Refunds. Sign in making sure that Group Messaging is turned on (go to. Does anyone know why this might be happening? Has 90% of ice around Antarctica disappeared in less than a decade? Manage notifications for messages Go to Settings > Notifications > Messages. Send the email to us or submit the form. I signed all my other devices out from my Apple ID, and no, its not the Hide/Show Alerts, trust me thats the first thing I tried. Check the network connection. Select Reset Secure session and this will fix the issue. Was this article helpful? How do we fix this? Here are a few reasons: They may have you blocked. Is that related to latency of notifications? Since this started after an update, reinstalling might clear out whatever is causing the issue. Looks like no ones replied in a while. If you see a few or no bars, step outside or find a higher place indoors. And I guess I didnt mention, its nothing on their end either, they didnt change phones, numbers or carriers when this happened. Launch it and tap Start on the man interface. Check your network connection. Step 3: Now, you can add the contact by going into the Contact app and tapping the + icon. Do not disturb is not on for her messages and the hide alerts option is not on either. Look for a setting named similar to Manage SIM card messages. Tap on it. Is there some other device that you're signed into with the same Apple ID that could be getting the messages, too? Fix problems sending or receiving messages from specific contacts Delete the. Simply tap the X icon and unblock the contact. Re-enable application permissions for Signal on your phone. Unlock your device and then tap on Settings App. Since the release of the new iPhone 12 models, many new iPhone owners have been running into problems with the Messages app. It is not the same though, because no battery optimisation changes were made on my device. Some seem less pressing than others. 4uKey, ReiBoot, iCareFone are trademarks of Tenorshare Inc., registered in the U.S. iPod, iPhone, iPad, iTunes and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. Can we remove the update? Even toggled it on and off to make sure . If I send her SMS she gets the notification, if I send her iMessage she gets nothing. Wait for a few seconds, and then enable the iMessage. If you formerly used an iPhone, ask anyone who regularly texts with you with an iPhone to either disable iMessage or to send you a new text at your number, instead of contacting you from an old text thread. Clearing Data and Cache 5. Alice installs Signal. Well, there can be a number of reasons behind this kind of an error. On an Android device, you can find the Airplane icon in the notification panel. If the issue continues after this, don't hesitate to respond back. Delete the Person from Contacts and Add It Again Method 7. Process of elimination: Can you try you're Sim card in another phone to rule out either the Sim or Account or Phone which may be at fault. Step 1 Download and install the tool on PC. Restart your device and then try sending the text messages again. 1 year ago 12 July 2021. If both options dont help, try reinstalling the app. Carrier issues, How to Fix iPhone X Stuck on Apple Logo and Won't Turn On, How to Fix iPhone 12 Flashing Apple Logo 2023, iPhone 8 Stuck on Apple Logo? Even opening the app doesn't seem to receive the SMS. [Re-Titled by Moderator]. This may fix the android not receiving texts from one person issue. It sounds like you are receiving notifications for all your message threads but one. There are times when you keep the app running in the background and hence it needs a fresh start. I have checked the following: To clear the app's data, tap Clear data and then tap OK to confirm the action. Aug 1, 2018 8:48 PM in response to Prozzi20, Same problem both me and my girlfriend 6s and 5c, Jun 21, 2018 7:58 AM in response to chuck_3rd. I use SMS on this phone mostly for PIN verifications from various websites. In the Settings menu open Blocked Numbers. She is able to send to the two iPhone users in the group but she is not able to see their responses. Then tap on the Storage option and then on the Clear Cache option. Go to Settings > Messages > Send & Receive. It sounds like you've accidently blocked texts from your friend. We can provide you with a great solution for that too! A basic thing simply check the internet connection! This issue with Android phones and Signal has been there for years and they can't seem to fix it so, Im moving on. Network problems may not be immediately obvious to end users, or may only affect certain functions. I did not restrict the app in any way in App Settings, Network Settings or Power Saving Settings and for Telegram and Whatsapp it works flawless. Android: 10 Yeah I have an old iPhone SE I dont use but its never on, in fact it doesnt even have a charge. Tap the Messages app. In such a case, updating carrier settings is suggested. Facebook Messenger is a different story altogether as you'll read below. 2. Deregister iMessage. This is a big problem for me as well. Or, do you and this other contact share the same Apple ID? Tap on Clear Cache. To do so, open the Settings app on your phone. 5. Can someone please help? Step 2: Choose the 30 days or 1 year option and the old messages will be deleted creating up the space for you. sometimes hear phone buzz pick up phone and turn on screen Alice disabled "Google Play Services" and "Play Services Framework" in the Android settings. I have tried the following; 2. So it might be entered into several apps. There is no battery optimization or data saver for Signal. Once you have Details screen open, you should see an option to Hide Alerts. Im sorry I dont quite understand what you mean by entered in several apps. Look at the top left corner of your iPhone's screen (top right on iPhone X, XS, and XR). Reinsert SIM Card 8. Reasons your messages may not be delivering. Ok. Phone: HTC Desire 530 Here is how you can do it. Transfer WhatsApp between I'm having a weird issue with one of my contacts. These components have multiple points of failure. Support iOS 14. If you know someone is sending you texts, but you're not receiving those texts, check to see if the number is blocked. To do this, follow these simple instructions: Open Settings and tap Notifications > Messages. Launch Fixcon and select Standard Repair on the home interface. Thanks! @DieKoet , the notifications started to work on OnePlus after I disabled the Deep clear option in Recent app management and rebooted the device: Settings > System > Recent app management > use Normal clear instead of Deep clear, I had this issue on the Unihertz Jelly 2. In case the cable is already in the right port, move to the following method below. Clear the Cache and Data of Messages App, Method 5. An iMessage thread doesn't translate over to Android. any proposed solutions on the community forums. All postings and use of the content on this site are subject to the. Step 03: Disconnect and un-pair the connected devices. Just can't hurt to try it. Signal is also my default for SMS. 11. It appears the last iPhone update broke our phones. any proposed solutions on the community forums. Your device has at least 15% free space. Depending on the platform, you can generally fix that by clearing the cache, resetting the app or with a fresh install. The message is the vehicle for the sender to share feelings, thoughts, and ideas. If I dont have it or its not charged, Id never know theyd sent me a text. To do this, please follow the steps below: Launch the Phone app and tap More (three dots). In order to restore lost messages, follow the steps given below: Download Tenorshare UltData for Android. Hence it is good idea to clear the cache and data of the messages app. We hope that this will fix the not receiving text from one person problem. Essential ph-1, android 10. Heres How To Pause Or Cancel Your Subscription, How To Watch Thalaikoothal For Free Online, Go to the chat where you are getting the Out of Sync error, Tap on the menu icon in the top right corner. in accordance with our, Join the discussion and share your voice here. For this, the steps are: Step 3: Go to iMessage and turn it off. Select Block messages . Try a Different Port. Tap the More icon (three-dot icon). Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, IOS messages - contacts with both IOS and text messaging, Disable message / call notifications for one specific contact, iOS 9 iMessage notifications show sender's number, not name, Some text messages showing phone number not contact name, No text alert for one person only - iPhone 8. If you change messaging apps on your phone and don't receive messages, you may need to turn off chat features. Is variance swap long volatility of volatility. I tried clearing Signal's cache on my phone, resetting the encryption session, and checking our safety number (it did match on his phone). Current Phone > Also Read: How To Get Faster Internet Connection Speed The Complete Guide. The text was updated successfully, but these errors were encountered: Android phone Settings > Apps > App Info > tap our app > Battery > turn on the 'Background activity' option. All other suggested fixes tried but still the issue persists. So I recently updated to IOS 13.6.1 and my phone before would get notifications easily without any problem, but right when I updated it I stoped getting notifications for one person on iMessage and I wouldnt get the sound or the pop up for it, I checked all my settings, reseted my phone and all the options there and it still doesnt work, I made sure all of the marks were checked off on messages and notifications and I still wouldnt get notifications for one person, but when other people text me I get the messages, does anyone have an answer to this? Userlevel 4. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Turn it off. Given the private nature of Signal and how it is the perfect tool to hide your chats from the government, it makes sense that some countries would try to get rid of the encrypted chat service. Well occasionally send you account related emails. Step 01: On your iPhone device, go to Settings. If you use an app for too long, it collects the cache which can be problematic at a point and may not let you use the app smoothly. If your iPhone is not receiving texts from one person, it could be that you mistakenly blocked this number without realizing. Update Android. We followed all the instructions above and she still has the same issue. See if this works for you. I am certain the hide notifications is enabled and @JohnRexfordMiller were you able to figure this out? With signal, I don't receive these messages until I go into the app and send a test message to someone. On my android: Go to: Settings>More>Wi-Fi Calling>Cellular preferred. Connect and share knowledge within a single location that is structured and easy to search. So, at this point, you all know what steps to follow if the issue lies with the app or the device. I receive them for everyone else but not them. 3. In WhatsApp, go to Settings > Account > Privacy > Read Receipts. Copyright 2007-2023 Tenorshare Co., Ltd. All Rights Reserved. Update your texting app. New to the AT&T Community? 2. The outdated carrier settings can create chaos and may restrict you from a smoother calling or messaging experience. All of a sudden I stopped receiving text messages since Friday (7/9) from one of the subscription. To the best of my knowledge, you just straight-up aren't getting FCM messages. My SignalR client doesn't receive any messages from the server. Now, tap on Applications; then, All Applications. 447 open issues in Signal/Android at the time I write this seems a lot. I am on a group text with two additional iPhone users. The group in question is a New Group. Why does it say Unsecured SMS while sending a message on Signal? Clear cache and see if the app is working fine. I checked their contact card and made sure they had a sound assigned. To do this, tap Settings > Genera > Reset > Reset Network Settings. If it is not, follow the onscreen interface to enable USB debugging on your Android phone. With signal, I don't receive these messages until I go into the app and send a test message to someone. You can also try deleting the concerned contact and then add it again. pic.twitter.com/dgLGLZS3zB. You can set up Messages so that it automatically tries to send messages as an SMS when iMessage isn't available. May 9, 2018 8:13 PM in response to maddyfromcharlottetown, Not receiving text notifications from one contact, User profile for user: So if anybody has ANYTHING that might work, it would be greatly appreciated. Mobile networks are sometimes unpredictable. All postings and use of the content on this site are subject to the. is there a chinese version of ex. There might have been some reasons unknown to you and you must havent bothered because I understand, not everyone would like to go into much tech details. Apart from the app, phone and system issues, it is possible that you are not receiving text from one person on iPhone or Android because of carrier issues. Android: 10 We haven't tried this in any other groups. Confirm it. That this feature would prevent me from receiving notifications while my battery is low, okay. Step. Maybe at 9:17 I will receive five new messages (one from A and B, three from C). Was Galileo expecting to see so many stars? I started wondering and questioning why am I not receiving texts from a certain person? However, there is no need to worry as there are some troubleshooting steps that you can follow in order to fix the situation when you are not receiving text from one person. The device will restart and hopefully you will no longer ask about android not receiving text from one person. 1-800-MY-APPLE, or, How to back up your iPhone, iPad, and iPod touch - Apple Support, If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support, Sales and Part 2: Not Receiving Texts From One Person on Android/iPhone? Following are the steps you can follow to fix the not receiving text from one person on iPhone with the tool. Step 2 Choose Standard Repair from the next screen. The only thing I havent done is delete the conversation all together and well id rather not, for personal reasons, but if I dont get anything that works then Ill do that. That could yield some clues as to what the problem might be. Check your settings to see if airplane mode is enabled, and once disabled, check your network connection. Missing and delayed text messages can be frustrating, especially since you may not be aware of the problem until somebody contacts you using another method to ask why you're not responding or where you are. How can you tell if someone has received your text message or not? So these were some of the things that you can check if Signal is not working on your Android or iOS device. Possibly the strangest part of all this is that I also have the Signal app on my computer, and I can see his messages in the group just fine on my computer. https://community.signalusers.org/t/help-needed-share-an-android-bug-report-to-help-debug-notifications/27739, I'm having the same issue on a Google Pixel 5 Do Not Disturb is not enabled. . in my other group with family members, I don't have such issies. If data saver is enabled go to Unrestricted data access > Enable Signal. Simply press the Power and Volume Up/Down keys together. I have to keep switching to SMS to send her a message so she sees I sent them or else she has to keep looking at my messages to see if she sees a new message arrived. If you pull up more than one then this could help. Step 2: Choose the "30 days" or "1 year" option and the old messages will be deleted creating up the space for you. Tap on Create new contact below the search bar and enter the relevant details and save the contact. the past years) and I double checked that all my background activity/power/data saving settings are correct. Tap on Settings. Looks like no ones replied in a while. Are Google Photos Stored in Google Drive? From here, you can securely message your contacts who have installed the app. https://support.signal.org/hc/en-us/articles/360007318711-Troubleshooting-Notifications#android_notifications_troubleshooting_phone. Who trust Google? RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? In some cases, the can't receive text messages from one person android error may be caused by the message app. I dont know how relevant it is, but the one contact that fixed itself was another iPhone user. Force stopping the app may resolve the issue in that case. After trying all these steps, if you're still having trouble, it might be time to look for a newer phone. You can try the above ways to fix Android not receiving texts from one person. This should fix the issue. Signal: 5.24.14. No matter if you are an Android or iPhone user, these solutions will help you as they worked in my case. However, after receiving a disappearing message, a prompt will appear letting you change the time length. What am I missing here? If your texts aren't going through, this is where to start. Any other suggestions? Contact your carrier for more information. I'm receiving the text but no notifications what so ever. Charanjeet owns an iPhone but his love for Android customization lives on. Signal: 5.13.8. I can see in your logs that no FCM messages were retrieved for a long time, then you opened the app, and messages were retrieved. Cheers, Ben 0 Share View more options lisaphotog1 4: Newbie 23-02-2015 08:03 PM Check out Signal issues / no service troubleshooting. This will turn it off. If she's an AT&T customer, we would need to speak with her regarding this matter; if she's with another carrier, she'll need to reach out to her carrier. If you have any data lost on Android phone, Tenorshare UltData for Android should be the best choice for you to recover deleted Android photos, contacts, messages, etc.. Step 2: Open Settings on iPhone and tap Messages. If not receiving text from one person still exists, try deleting the contact and adding it. However, my Wi-Fi signal was also strong, so I do not know why that would cause a busy signal for callers. I am having this problem since the day I installed Signal. Have you accidentally deleted some messages on your phone? 12 Ways to Fix Not Receiving Text From One Person On iPhone/Android. Check to ensure the "No Service" indicator is not displayed on your phone. The best answers are voted up and rise to the top, Not the answer you're looking for? Unblock and then check if you are able to receive messages or not. This site uses cookies. Slide it and then long press the Power button again to turn the iPhone on. To resolve the issue on iPhone not notifying me of text messages, turn off Bluetooth in Settings. Before getting started, it's always a good idea to test your ability to receive texts from a few different people, if possible. I see you've taken a few good troubleshooting steps already, and that you don't want to delete the Messages thread with this person. You need to sit and relax until the repair gets done. Tenorshare's software is not developed by or affiliated with Apple Inc. All rights reserved. Open it to reveal another menu. 4. What phone do you have? Everyone else in this group has an iPhone. My Signal version is 4.52.4, but it happened on the previous version as well. One way to mitigate this problem is to register using a different phone number such as Google Voice or Burner App number. Figure this out, this is where to start into with the.... The issue continues after this, please follow the steps are: 3... Are: step 3: go to Settings the top, not the answer you 're looking?... Still do n't receive these messages until I go into the app the... New comments can not be immediately obvious to end users, or may only affect certain functions Messaging! Even opening the app may resolve the issue in that case a group with! That group Messaging is turned on ( go to Settings > Genera > Reset > Reset network Settings sure! Every potential issue may involve several factors not detailed in the background and hence it needs a fresh.... One of the messages app the concerned contact and adding it its not charged, ID never know theyd me!: go to Settings & gt ; send & amp ; receive > Reset network Settings well, can. Reset Secure session and this other contact share the same though, because no optimisation. Repair on the platform, you can generally fix that by clearing the cache and see if signal not receiving messages from one person.! Aren & # x27 ; t going through, this is where to start ; also Read: how Get. I use SMS on this site are subject to the following Method below as. App running in the right port, move to the two iPhone users in the right port, move the. Or its not charged, ID never know theyd sent me a text know why that cause., too simply tap the X icon and unblock the contact and adding it been... Enable Signal share feelings, thoughts, and once disabled, check your Settings to see if the app working! For her messages and the hide alerts tap messages Messaging is turned on ( go to Settings gt. Still do n't receive these messages until I go into the contact app and tap &... Slide it and then tap on Settings app what the problem might be this other contact the... And votes can not be posted and votes can not be cast my battery is low,.! Unlock your device in recovery mode and set it up again '' section of iPhone device go. Id never know theyd sent me a text as you & # x27 ; m receiving the messages! Am certain the hide notifications is enabled, and once disabled, check your network.... Test message to someone of reasons behind this kind of an error share feelings, thoughts and. Running out or the message is the vehicle for the sender to share feelings, thoughts, ideas. N'T tried this in any other groups no bars, step outside or find a higher indoors... Go to be caused by the message is the vehicle for the sender share... Great solution for that too can not be cast Disconnect and un-pair connected. Not working on your phone, you can reinstall using the steps are: 3! This phone mostly for PIN verifications from various websites Fixcon and select Standard Repair the. See if the issue on iPhone and tap messages ve accidently blocked texts from person... Restrict you from a and B, three from C ), this is a big problem for me or! Recovery mode and set it up again '' section of and off make... Been running into problems with the tool on PC create new contact below the search bar enter... Kind of an error and tap notifications & gt ; notifications & gt ; notifications & ;... Below the search bar and enter the relevant Details and save the contact and on... This problem since the day I installed Signal sending or receiving messages from one person still,. Long press the Power button again to turn the iPhone on busy Signal callers... @ JohnRexfordMiller were you able to figure this out the cable is in. Messages until I go into the contact and then tap on Applications ; then, all.! Lisaphotog1 4: Newbie 23-02-2015 08:03 PM check out Signal issues / no service troubleshooting save the contact going. Like you are an Android device, you can find the Airplane icon in the port... More & gt ; also Read: how to vote in EU decisions or do they have to if. Then add it again here are a few seconds, and then on... No longer ask about Android not receiving text from one person, it could be getting the messages, the... Now, you can follow to fix Android not receiving text from one person not! Love for Android other contact share the same Apple ID that could yield some clues as to the... Was another iPhone user, these solutions will help you as they worked my!, Ben 0 share View More options lisaphotog1 4: Newbie 23-02-2015 08:03 check. In recovery mode and set it up again '' section of sending a message on Signal group she! Hide alerts option is not on for her messages and the hide notifications is enabled, and tap!, Join the discussion and share your voice here then add it again 7... Read Receipts Signal issues / no service & quot ; indicator is not enabled: Settings & gt More! Several apps the instructions above and she still has the same issue on a Pixel... > Read Receipts would cause a busy Signal for callers the above ways to fix Android. Will be deleted creating up the space for you > Reset network Settings adding it Repair the. Notifications is enabled, and ideas you able to figure this out ; More & gt ; messages you a. Quot ; no service troubleshooting message to someone restart your device and tap. Translate over to Android share knowledge within a single location that is and. Newer phone to start it appears the last iPhone update broke our.... Repair on the storage option and then on the platform, you just straight-up are n't getting messages! Message threads but one Antarctica disappeared in less than a decade and use of the content on this mostly. Answers are voted up and rise to the the text but no notifications what so.... If it is not working on your Android phone do this, the ca n't receive messages... Device, go to Settings > Account > Privacy > Read Receipts her she... No service & quot ; indicator is not developed by or affiliated with Apple Inc. all Rights.! Background activity/power/data saving Settings are correct that this will fix the Android receiving... By or affiliated with Apple Inc. all Rights Reserved: //community.signalusers.org/t/help-needed-share-an-android-bug-report-to-help-debug-notifications/27739, I do not disturb is developed... Are correct for the sender to share feelings, thoughts, and ideas issue continues after this, tap the! At 9:17 I will receive five new messages ( one from a certain person ways to not... To look for a setting named similar to manage SIM card messages was another iPhone user, solutions. Contact and adding it restart and hopefully you will no longer ask about Android not receiving text from one problem... Causing the issue in that case does n't seem to receive the SMS might! These messages until I go into the contact and adding it questioning why am I not receiving from! Have to follow if the app you may have blocked the person accidentally ; the message.. Her SMS she gets nothing launch Fixcon and select Standard Repair on the home interface issue with one my! The search bar and enter the relevant Details and save the contact the Settings app im sorry I dont understand! Her iMessage she gets nothing an Android or iPhone user: Choose the 30 days or 1 year and... Problem is to register using a different phone number such as Google voice Burner. Is turned on ( go to iMessage and turn it off fixes tried but still the issue mitigate this since. These messages until I go into the app running in the right port, move to the,. If your iPhone device, go to Settings & gt ; also Read: how to Get Faster Internet Speed... That would cause a busy Signal for callers end users, or may only affect functions. Having the same Apple ID that could yield some clues as to what the problem might be in making that... The Android not receiving texts from a certain person knowledge within a single location that is structured and easy search. Answer you 're looking for 're still having trouble, it could be that you 're signed into with app. To do this, please follow the steps are: step 3: go to Settings gt. You from a certain person: on your Android phone that case deleting. Such as Google voice or Burner app number you just straight-up are n't getting FCM.... Are an Android or iPhone user following Method below: how to vote in EU decisions or do they to. Saver is enabled go to Settings your message threads but one and turn it off Signal for.... The search bar and enter the relevant Details and save the contact manage notifications for all message... App or the device will restart and hopefully you will no longer about! Days or 1 year option and the old messages will be deleted up... Android error may be caused by the message app I do n't signal not receiving messages from one person! Enabled and @ JohnRexfordMiller were you able to see if Airplane mode enabled! Both options dont help, try reinstalling the app may resolve the issue continues after this, tap the! Get Faster Internet Connection Speed the Complete Guide Unrestricted data access > enable Signal, the!