So were moving from an old unreliable HFC to the new fantastic almost as good HFC. The Sagemcom Fast 3864V3AC is absolutely undoubtedly the worst modem I have EVER owned from Optus, over 10+ years. Whereas the Optus Sagemcom has 4 ports + 1 wan port, which just makes things much easier. So anyway after continuously restarting the modem it worked for a bit and then lost wifi connections again. I thought perhaps this was only the teething phase while they tuned the system once it went active. BTW, I've found the Sagemcom to be reliable, don't understand its poor reputation, and believe that other factors may be the issue with complainants. While you can use your own router you then lose the phone point which we want to use. Have forwarded a greater range, no change. if they have done it right. Any feedback on the Sagemcom modem please? Addeddate 2020-11-11 16:22:01 Identifier sagemcom-fast-2704-tpsa-firmware Scanner Internet Archive HTML5 Uploader 1.6.4. plus-circle Add Review. NOT a wannabe criminal black hat hacker because for me hacking is for fun and without any profits at all for education and sharing knowledge for fun! I tried it myself but couln't get to connect to the Modem at all. They offered a general 3 months free to get people moving. The CG3000 did have a sticker over its wan port but other people say they are using it and that it is not disabled. is there someone who can explain to me the best way to fix this? Is there a way I can set it up to run off same Wi-Fi at another access pt at back of my house. Reviews There are no reviews yet. Why bother? Not on NBN, yet my self. I understand there might be a 2.4GHZ clash and I havent yet analysed which channels are in use, I will try disabling the 2.4ghz on the sagecom but cannot see why this would affect internet connection over the wired netgear connections. I also find 5ghz btw you get dropouts eventually in between rooms hence I have a second Telstra ac sagemcoms near my tv and lounge laptop desk. Interestingly enough, they had better connection to my Optus router than to their 'new' router. I have not had any success setting up a file sever on the router's USB port. Next, login into the router, check how to Open Admin Page. "damages" to a device to know what different things are due to if there are "failures" in the future on other devices We were told the phone will take maybe up to 36 hours to work. I should note this affect both WiFi and wired devices. Thanks:-). =-=-=-=-=-=-=-=-=-=-=-= Thu Jul 16 00:27:11 2020 =-=-=-=-=-=-=-=-=-=-=-=, icmp packets: [1] iptables chain: INPUT, 1 packets, Source: 192.168.0.1 DNS: [No reverse dns info available], Destination: 192.168.1.29 DNS: Files.gdomain, Overall scan start: Wed Jul 15 23:35:33 2020 Total email alerts: 36 Syslog hostname: Files, Global stats: chain: interface: protocol: packets: INPUT eth0 icmp 57, "ICMP Destination Unreachable Network Unreachable" sid: 401 chain: INPUT packets: 1 classtype: misc-activity. They won't support any other, connected device. From a few quick tests. I will move to ABB and buy a Fetch mini and get them to fix the line. Another thing I had to do was place a wifi access point up high in a cupboard near the ceiling to get good 2.4ghz coverage in my bedroom. Does anyone know what net address range the incoming VOIP traffic comes from, because at the moment I've had to set it to allow traffic from anywhere to forward to the Sagemcom, and I'd prefer if this could perhaps be limited to Optus VOIP server. We can call out on it, not receive. First connect the Optus router to the NBN modem and leave connected until everything particularly VOIP incoming calls is working correctly.2. Seems early Sagemcom routers had the same problem, and like others I will use my old router to fix the problem. I get full speed with Ethernet, 94/38 on HFC.- WPS feature works fine, connected printer and Wi-Fi extender.You should not pay for Optus modem routers, get it for free if you can and see if it works for you. It's taken me longer than it should, is more complex than it should be, and still no luck. They were looking to close the job out which seemed a little eager to me so I clarified if the NBN team remote tech team had done something to fix it. The current new plan with Fetch is dearer than what I,m paying now. Makes me wonder what sort of quality control goes on at Optus as i seem not to be the only one to have experienced this issue. Alot has happened since I did this repo in 2018 and did it public in January, 2019, Sagemcom has now become become a "mission-driven company" Since January 2022: https://www.sagemcom.com/en/group. How to update SAGEMCOM F@ST 5366SE: First, you need to download firmware from the official website of your router manufacturer. Never tried the tendas but have considered them. Services NEC. Coffee. And when I tried to make a call, it was also working. Finally I found all the old pictures and it's been years now since this repo was created. You may also find help here https://yescrowd.optus.com.au/. Get them to send you their latest modem. Mine was connected by a LAN cable. important settings has been removed so you can't enable telnet and ssh access via the console by the exploits in this wiki anymore. I recently went over to optus and am using the Sagemcom F@ST3864V3AC router yes totally crapI can see my QNAP NAS, I can access the admin pages using its network address, but can not access any of my files. You actually have to add an exception. Be the first one to write a review. My main interest is that I too have bought an Orbi system which is on it's way. Their standard response was to send out a new modem, and/or reprovisioning our service . In the end I bought a TP-Link $30 access point. I thought this issue was a myth, as I had no issues with wifi until now. Mine has WiFi turned off and have it set to DMZ to another router but I have found it to be reliable in my configuration. I spend all my waking hours trying to succeed and if I don't succeed I try again, I've been trying to get hold of a version v3.4.3 because I was stupid enough and never thought before the upgrade came, but I never came across a new one. Best of luck. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. The Netgear router I was using until recently had better wifi range than the Sagem, I'm told that if you don't need a landline phone, which I don't, you can swap it back in place of the Sagem and it will work fine. Change device. BTW. before above message was added it started here, have fun! No they're not. Then they sent us a different one: Sagemcom 5366. Gain is ~3db lower on my preferred 2.4ghz 40mhz bonded channels down in the shed, though. It's all to do with layout of their house and proximity of their connected devices to my router and their router. Then, press on Choose file and pick downloaded Firmware. Can this be used on another NBN connection not supplied by Telstra? I turned the Wi-Fi off on the Sagecom F@st 3864v3 as soon as I got and it seems to be stable for our NBN connection (once activated correctly). I have 3864 v3 HP as supplied March-19, and works fine for me (including 5Ghz WiFi) . Is the Optus branded Sagemcom worse than the vanilla one, or the ones branded by other ISPs? Email this guide. The Sagecom was crap for my household. I am having my share of fiddly issues with the Optus supplied equipment (Fast 3864V3 HP) dropping out regularly. If you're using Optus NBN HFC for your primary path, you should be using Telstra 4G for your alternate path or similar. Click your router from the List: SAGEMCOM Router Admin Passwords and Login IP SAGEMCOM is a Router like Linksys, TP-Link and others manufacturers use as an access point or gateway. Of course you can use them one by one aswell but the trick is to NOT include checkFeaturesAvailable: If anyone have found a way to use netcat from newRequest please let me know, Refreshed attached devices and voila, Optus IP is now fixed. Can you bridge and still use optus NBN's phoneline? Attach the other end to any of the four yellow LAN ports on your modem. Advertisement. Is it feasible to buy another one of these on eBay (seem to go in the $20 to $30 range), and upload the backup file from present one? Though I don't use the WiFi on mine because I can see too many other networks in my home. J, * This repository was created: January 30, 2019 and was archived: November 16, 2022/11/15. looking for a quick redundancy method, for at least the modem if it fails. As our Optus NBN HFC is used for a small business, and can't afford to wait for them to send out replacement if the Sagemcom Gateway F@ST 3864V3 AC fails, as our two customer phone lines are attached to it. Voip works fine, but can now only get half the internet speed from the fritzbox. Hello to everyone who is very kindly offering their advice.I have just moved to the NBN with Optus and have a home WiFi network comprising of:1x Apple Airport Extreme2x Apple Airport ExpressI would like to keep my WiFi network as it is and just connect the Sagemcom to the Airport Extreme just for the home phone service.I have followed Newlines instructions to give the Sagemcom a Static ip but the Sagemcom is still showing a an ip address that is not the "reserved" one in other words the Airport Extreme is NOT assigning a Static ip to the Sagemcom. The WIFi is good. I couldn't believe it. The crappy Sagemcom page only gives me a link to 3 dynamic providers. So your redundancy should exclude that physical network as an option, and utilise a completely different access network provider. But the question here, is it possible just to upload the backup config from existing Optus router, to a spare one, and will it copy the VoIP configuration so that we would have our phone lines working, quickly in the case of the router failure, but NBN link still up. She was happy to keep the job open for a week and I could text Optus at any time with the word FAULT to re-activate the issue if I had any trouble. That died and was replaced by Optus with a Netgear Modem and a SAGEM router. How to use this for tinkering and exploring the router itself. Optus offers a Sagemcom 3864V3 or 3864 gateway (router with a phone point) as the only option. Then connect the Orbi. In response to @lefty & @fed up with junk: I echo your frustrations having come from similar hardware. I recently updated from the standard Sagem.com 3864 (flat, white box) to the 3864V3HP (curvy, vertical, black box). Online comments really bag this router so is anyone using it and with what results. If I reboot the modem plus the NBN cable HFC modem, it is good for a little bit, but it keeps happening and starting to really annoy the crap out of me. If I ever moved. First ensure all is OK with the Optus modem-router connected. Like every 20 mins or so. Just looking for a quick redundancy method, for at least the modem if it fails, thanks. this was worth a 100% CVE. Thanks for your input. For a "freebee" it ain't too bad once configured. The Sagemcom is responsible for DHCP at the moment that may change soon. Now choose Maintenance and find Update or Firmware Update. I have had the 3864AC for almost 2 years. How to update SAGEMCOM F@ST 5366: First, you need to download firmware from the official website of your router manufacturer. Apart from doing a few ipleak tests, is there anything else I can do to verify? The Optus Sagemcom is a piece of garbage in many ways, just try adding a configuration that includes a Static IP setup under Advanced > LAN it just displays a blank screen. I've tested them on FTTN and HFC NBN with AussieBB and Superloop, factory reset and was a simple plug and play, no configurations or logins. Faily smooth on the Asus. Enter the IP 192.168.254.254 into your browser and pressing enter. I've gone the A-hole route and set up 2 different WiFi routers in separate locations in my home for better coverage stuff the neighbours. listening other things like admin info and some other things. In your case it's probably nothing to do with the Sagem router, or Optus, I have one here on a FTTC install and it's been faultless. hidden ones as default), Line Stats & Telnet Unlock Tool for Sagemcom 2864 (V2.00), The USB is unlocked. So yes, the 3864 is a POS. Connect the modem to your computer/device There are two ways to connect A. It is impossible to GUESS Ways to connect a the phone point which we want to use for., though yellow connector ) to the new fantastic almost as good HFC am sagemcom gateway f@st 5366 firmware update share! 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