Do I need to reserve a spot? The parks are incredible, the rooms, amazing. If your flight's arrival is before the check-in time (15:00 h / 3:00 pm), please contact the Guest Service Manager, who will help you at all times. All in all, it seems as we fell short in communicating all the benefits that our distinguished members are entitled to. Thank you David and Ezekiel on The Durango for such a fun time. EDIT: 2. RESERVATIONS AND PAYMENTS HOTEL INFORMATION All-FUN INCLUSIVE SUITES RESTAURANTS AND BARS SERVICES AND ENTERTAINMENT GROUPS AND EVENTS Which payment methods are accepted at Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa? No, you may only eat at Hotel Xcaret Artes 9 restaurants. Hotel Xcaret Arte is an Adults Only hotel. In today's video we're going on a RESORT & FOOD tour at Hotel Xcaret Arte, a brand new adults-only 'All-Fun Inclusive' resort in Cancun, Mexico! A la carte. All food and drink was included, alongside entrance fees. What should I do if I have a special request? Creative and tireless researcher, passionate about the state of Nuevo Leon, he has put north-eastern cuisine on the map, in Koli, and now in Lumbre and Centli restaurants (La Casa de la Playa), Pastry Chef. - 45 minutes away from Cancun International Airport (CUN) Tasting menu created by Chef Carlos Gaytn (Michelin Star), paired with the best Mexican wines. A trajinera is a gondola style boat that navigates through the canals of the Xochimilco lake area in Mexico City. Yes, you can attend workshops at all other Casas except for the painting workshop at Casa de los Artistas. Restaurant Mexicain; Restaurant Mediterranen; Restaurant Asiatique; Restaurant Fusion($$) Restaurant Peruvien; 12 Bars et cafe; Internet. If you need more information or assistance, please check with your Guest Service Manager. I said we've been doing this for 2.5 hrs and we like to soon. When I pointed this out, Carlos corrected it and also said that this is only for flights to Mexico (kind of an important detail to leave out!). At the time of booking we will provide you a section where you will be able to send us your requests. Copyright Experiencias Xcaret Hotel S.A.P.I. 10 dining experiences under the care of the best Culinary Group in Mexico formed by true flavor artists: Tasting menu designed by Roberto Sols, Franco Maddalozzo, Paco Mndez, Jonatan Gmez Luna and Alejandro Ruiz. de C.V. We use own and third-party cookies to improve your experience on our website. Airport transfer was only $120 total and $80 return trip to Xel-Ha Park 45 mins away- we visited two of the neighbouring parks; Xplore and Xcaret plus Xel-Ha (45 mins South). How do I get an estimate for a group stay? After watching some short videos, she took us to a place where manager and guests talk about the price of becoming a member. We have open spaces, beautiful halls, and exclusive spaces in our parks. Is my credit card data safe at the time of booking my reservation? - 45 minutes away from Tulum, Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo. Our menus offer cuisine from Mexico's main coastal areas, from the Yucatan Peninsula to Baja California. Meals and beverages are included with your stay. No, for the security and privacy of our guests only Hotel Xcaret Arte residents are allowed on the property. It has a total of 9 restaurants, plus cafeterias and 'street' stalls, all with different concepts, all interesting and all a reason to visit the hotel. Check with your Guest Service Manager for more information or enter it in the 'Wedding' section. Walking into Ha is like entering a dream as refreshing as water. This restaurant offers a wide selection of foods for all tastes. Yes, there are certain menus and beverages, as well as private romantic dinners, that are not included in the price of your stay. 9 dining experiences from the best Culinary Group, 12 Bars and Cafes with Contemporary Drinks and Stunning Views, Food and Beverage Included for All Full-day Parks, Signature Dining Experiences with Curated Menus. Are food and beverages included in the parks? For your comfort and enjoyment, we are beachfront and signalized accesses. For group estimates, please email dmartinez@hotelxcaret.com, who will gladly help you with your request. Its intimate and cosmopolitan ambiance is the perfect setting for enjoying Mexican cuisine with the seal of chef Carlos Gaytn, the first Mexican chef to receive a Michelin Star. However, each suite has a double sofa-bed that can be used to sleep additional guests. No, some restaurants are subject to season availability. Can I eat at restaurants at other Xcaret Hotels? What should I do if I have a special request? Highly recommend staying in the fuego building and spending time exploring the resort. Can I pay for my reservation at check-in at the hotel? We also spotted non dairy milk options and gluten free bread at many of the buffets. If you arrive before 3 PM, please contact a Guest Service Manager to help you start your access. This morning, we met them at the lobby and were taken to the sales department. de C.V. The suites have a maximum capacity of 3 adults, depending on the category. All prices are valid for new bookings only, for the dates shown only, and are subject . If you need to pay with two different cards, please call our Contact Center. All-Fun Inclusive benefits at Hotel Xcaret Mxico: - Lodging at suites with views to nature Our shared shuttle service does not require booking.If the suite that you booked offers private service, however, you will need to confirm your pick-up time with your Guest Service Manager at least 24 hours in advance. Yes, they offer gyms (some are exclusive for certain Casas) and access to other physical activities that vary in each hotel. The hotels do no offer the extra beds service, however, each suite has a double sofa-bed. In the Master Suite category 5 people are allowed, and in the Presidential Suite, up to 6 people. Hailed chef for taking vegan food to a cutting edge level. Your reservation at Hotel Xcaret Arte automatically gives you access to everything included in our All-Fun Inclusive concept. Months without interest, only with major participating bank cards issued in Mexico. To use our mobile site, please enable JavaScript. Face masks compulsory indoors and hand sanitisation, served buffet etc. Taking you through all of the Hotel Xcaret Arte restaurants we ate ate! Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Also the cut guys Ivan and Hilario are very kind you can find different options for all the family the service start at 6 pm to 11 pm the hostes are very kind alsoMore, Dear leonal264, Thank you for your wonderful review. Check-out is at 12 PM. 0 800 00 636. alemania. Stylish. Designed by itsRu, Maintaining the pre-baby lifestyle post kids, What to Eat at Hotel Xcaret Mexico #ExperienceTransat. We are an active family and enjoy "doing"things versus just sitting on the beach (activities in the pool, off site, snorkel, etc.). Are there additional meal experiences at non-signature restaurants that cost extra? Note that at this point, it's already 9.45am (we met at 7.45am in the lobby).Emily's manager Carlos told us about some of the benefits and said that he'll go bring the membership price personalized for our traveling preferences. I think it was interesting to learn about the membership program, but I wish it was more of a pleasant experience where it was perfectly OK with not wanting it and that sales folks wouldn't try to intimidate the guests. Months without interest, only with major participating bank cards issued in Mexico. Do I need to book a minimum number of nights during my stay at Hotel Xcaret Mxico, Hotel Xcaret Arte or La Casa de la Playa, in order to enjoy the parks of Grupo Xcaret? Excellent Marcos services. All were good, well run and recommended. Gastronomy | Hotel Xcaret Arte Gastronomy Bars EATING IS LIVING 10 dining experiences under the care of the best Culinary Group in Mexico formed by true flavor artists: Tasting menu designed by Roberto Sols, Franco Maddalozzo, Paco Mndez, Jonatan Gmez Luna and Alejandro Ruiz. Yes, WIFI is included in all suites and throughout the resort. Chino poblano | Cuisines from Puebla and China by Chef Jonatan Gmez Luna, who is the leader of a new chefs generation that has conquered the largest tables in the world. Built by Mexican talent and designed with love and respect for the surrounding Mayan region, our resort shines a light on our little piece of paradise. Will my credit card be charged at the moment of booking via website or phone? They even have privacy tinting glass that separates the window in the bathroom from the rest of the room. de C.V. We use own and third-party cookies to improve your experience on our website. Best food and drinks! Our baristas will guide you to enjoy the olfactory and gustatory analysis behind a good cup of coffee. Then she showed us a junior suite in the hotel. | A Cantina from Oaxaca by Chef Alejandro Ruiz, the most important spokesman of the Southern states culinary culture. First of all, I like to emphasize that the pure reason for two stars is the horrible experience of sales pitch. Payment can be arranged when you make your reservation or at the restaurant. Ten restaurants and eight bars at Hotel Xcaret Mexico will take you to a culinary journey through global flavors, where the Mexican gastronomy, declared by UNESCO as Intangible Cultural Heritage, is the protagonist. Promotion valid only on websites and Customer Service Centers. - 15 minutes away from Playa del Carmen You will need to make a reservation at booking or with your Guest Service Manager for all other parks. Does the hotel offer special packages for weddings or honeymoons? La Casa de la Playa owns 63 suites. You will need to make a reservation at booking or with your Guest Service Manager for all other parks. The best of Mexico is found at Hotel Xcaret Mxico, the best hotel in Playa del Carmen for families with children. If you arrive before the check-in, we have a section available to hold your luggage. Restrictions apply. 1 The Cave Restaurant Review of Hotel Xcaret Mexico Reviewed December 26, 2021 Excellent Marco's services. Visits to Xcaret, Xplor, Xplor Fuego, and Xenses do not require booking. This gastronomical creation is inspired by and committed to Grupo Xcarets Xustainabllity policy. Leave your lunch boxes at home! xcaret restaurants. As Hotel Xcaret Artes only signature restaurant, you will need to pay separately for your meals here. Every reservation made through our official website or our Contact Center will cover 100% of the total payment of the reservation. Are the optional activities in the parks and tours included in my stay? Alternatively, you may use, A perfect evening at Travelers Table, Mozzarella salad for appetizers, then Shrimp Piri and, Delicious food, amazing service, and, Amazing Food, Friendly Service, Great, Get yourself here- even if youre passing, The toss was delicious, plenty avocado and two, sure of it!! Xcaret Arte hotel guide: the gastronomy of the hotel is BRUTAL Sunday brunch includes an open bar of premium liquors, a raw bar and 70 specialties from Mexican and international cuisines, among which stand out the stations of our Gastronomical Collective consisting of chefs Martha Ortiz, Carlos Gaytn, Alejandro Ruiz, Roberto Sols, Franco Maddalozzo, Jonatan Gmez Luna, Miguel Bautista and Luis Arzapalo, Is my credit card data safe at the moment of booking my reservation? be Does the Hotel have any athletic facilities? Photos are not included, but can be added to your bill by your Guest Service Manager. Internationally multi-awarded sommelier, makes a homage to our gastronomy allowing each bite to be enjoyed with the perfect side (Hotel Xcaret). It is with great pride that we read the aforementioned made such a great impression on your stay at Hotel Xcaret Mexico. 60usd per person for guests. Restaurants near Hotel Xcaret Mexico Carretera Chetumal - Puerto Juarez Km. Photos of your visit to the parks are not included, however you will get a special discount for Hotel Xcaret Arte guests. I told him that it'll be great if he can hurry since we'd like to leave soon. Wasn't great, but we decided to do it. Can I attend workshops at Casas other than the one Im staying in? But this hotel takes it to the next level. Are there vegetarian or vegan options in the restaurants? No reservations are needed to attend a workshop; simply show up to start learning! You can pay at the restaurant or have the cost of your meal billed to your room. The most important spokesperson of Oaxacan kitchen, in charge of Cantina Los Faroles menu (Hotel Xcaret Mxico) and Cantina VI.AI.PY. Each Casa is home to not only spacious suites, but also specialty artistic workshops that allow guests to truly live the art Hotel Xcaret Arte is inspired by. Visits to Xcaret, Xplor, Xplor Fuego, and Xenses do not require booking. Most impressive? Are Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa beach front? Are photos I take in the parks included in my stay? A sensory trip curated by our Executive Chef. . Signature restaurant by Chef Paco Mndez, a Michelin Star chef, renowned all over the world. Please email vsalgado@hotelxcaret.com to being preparations for your special day. Yes. Welcome home! Yes. Yes. canad. Yes, you can attend workshops at all other Casas except for the painting workshop at Casa de los Artistas. Yes, most premium beverages are included. Does the hotel have an Adults Only section? This bracelet can be used to pay for everything throughout your stay at Hotel Xcaret Arte, including additional experiences at parks, items purchased at boutiques, spa services, and more. Carlos said it wouldn't make us more interested in if the time was shorter to which I said at least we would have been happier lol Ah after we finally got out of this, then we were taken to another sales person who was supposed to ask for feedback but instead was just pushy briefly after asking how our experience was. Yes, most premium beverages are included. 1 (800) 387-0999 (514) 987-9798 English. xcaret resorts. A natural cave overlooking the river, and a plant-based menu by Chef Miguel Bautista. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Youll also need your bracelet to get into the Grupo Xcaret parks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Italian-Mexican proposal by Chef Franco Maddalozzo, exclusive to Casa Fuego.Reservation required, Steakhouse & buffet, inside natural caves and romantic atmosphere.Reservation required. I certainly recommend staying in Casa Fuego as Fuego restaurant is so good. Verify extra restrictions and cleaning charges with your Guest Service Manager. To fully celebrate Mexican artistry and offer authentic cultural experiences, Hotel Xcaret Artes accommodations are organized into 5 unique buildings called Casas. Concierge were very friendly to be fair but we hate being put on the spot.Highly recommended overall - hats off to Xcaret for running the hotel and parks so well. Verify restrictions and schedules with your Guest Service Manager. I have already been to Hotel Xcaret Mexico twice and just booked my third visit for next year. Are photos taken at photo stops throughout the hotel included? 9 dining experiences from the best Culinary Group 12 Bars and Cafes with Contemporary Drinks and Stunning Views Food and Beverage Included for All Full-day Parks Premium Beverages Included Signature Dining Experiences with Curated Menus 9 dining experiences from the best Culinary Group 12 Bars and Cafes with Contemporary Drinks and Stunning Views Xoxomillio was SO MUCH FUN! If you arrive before check-in, we have a designated section to hold your luggage and locker rooms for you to change your clothes if needed. Mexican people are warm, friendly, courteous and genuine. Yes. Trust me when I say that it is by comments like yours that we continue to motivate our staff to give their best in every interaction. Yucatecan cuisine and its Lebanese influences, reinterpreted by chef Roberto Sols. Please inform your Guest Service Manager about your food preferences. A delicate and elegant fusion of cuisines to be unhurriedly savored while enjoying the infinite horizon of the Caribbean Sea. Can't wait to go back and I'm bringing friends along for what I think is the trip of a lifetime. Everything else (restaurants, parks, people helping us like Cecilia, Betty and Rosy as well as Casa Fuego) is great!Today is our second day in the hotel. No, due to security reasons and privacy of our guests, the access to people, who are not registered in the Hotel will not be allowed. To guarantee your accommodation, you must complete your online or phone booking with a valid credit card. Dear mleventk2016, We know that our beautiful property is reason enough to entice travelers around the world, but we also know that is thanks to the amazing delivery of service of our team that those who visit us feel welcome, comfortable and pampered. Some parks have meals and beverages included. Check with your Guest Service Manager for more information or visit the Wedding section on our site. Xavage was a blast, especially the jet boats and Rafting. Check for restrictions and schedules with your Guest Service manager. Youll have ramps and wheelchair accesses at your disposal. We all do hope to have the opportunity to welcome you back for another All Fun inclusive experience at some point in the future.Kindest regards,Hotel ManagementHotel Xcaret Mexico. Yes. Are food and beverages included in the parks? No. This is why we assembled our Gastronomic Group of Xcaret Hotels, a group of incredible culinary minds dedicated to curating the dining experiences in our hotels. Any wines or other beverages that require an extra charge will be clearly listed at bars and restaurants. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. There are a lot of family-style restaurants that should please your children, and there are pubs for adults. No. However, if the suite that you booked offers private service, your confirmation to your Guest Service Manager is necessary within at least 24 hours in advance. Experience the ultimate in Mexican cuisine. For more information, please check with your Guest Service Manager. Is my credit card data safe at the moment of booking my reservation? Our daughter sprained her ankle playing tennis one day and within 5 mins of leaving the court we had a doctor examining her, numerous tel calls checking if she was ok and some balloons for her after two days. What should I do if I have a special request? How many suites are there in Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa? Yes, the hotel offers different kinds of packages to celebrate these special moments. Allow our flawless service and specialized personnel to contribute in making your dream come true. This workshop is exclusive to the guests staying in the casa. Join me as we walk through this breathtaking. What time is the check-in and check-out at Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa? (No Menu Link, Currently) You can schedule as many treatments as youd like, but you will need to pay separately and book all treatments in advance. *MSI only with participating cards (banks) issued in Mexico. At Hotel Xcaret Arte, food is an artform. Hotel Xcaret Dinner and Show Options Cantina Los Faroles The site of our favourite family meal, Cantina Los Faroles offered a great mix of food, atmosphere and live entertainment. Check in takes place within the themed buildings for the guest rooms: Casa del Diseo (textiles), Casa de la Msica (dance instruction), Buzn. No, some restaurants are subject to seasonal availability. We welcome young people 16 years old or older, if accompanied by their parents or legal guardians. The reason I wrote this in detail is that I wouldn't have thought that such a thing existed if I didn't go through myself (never had this in any other place). With a 9-course tasting menu in which each dish is paired with a wine to highlight its flavors, chef Gaytn shows us that aromas, textures and temperature are educational elements with which he innovates and creates a memorable experience. We accept Visa, MasterCard, and American Express credit cards. The hotel is also home to special artistic workshops, unique to Hotel Xcaret Arte. A tribute to regional food with Pre-Colombian influences that celebrates Mexican cuisines and its origins. Riviera Maya: Hotel Xcaret Arte Limited-Time Package. Xochimilco at Xavage was fun and unique. Please see our partners for more details. Chef Arzapalo brings all the wealth of Asian cuisine to the Caribbean through four experiences that combine the best of Japanese flavors and techniques: traditional Teppanyaki, a live culinary show; Robatayaki, a Japanese grill at its best; Fusion, an elegant, simple and creative menu; Omakase, an invitation from the chef to let yourself be surprised by him. 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This gastronomical creation is inspired by and committed to Grupo Xcarets Xustainabllity...., restaurants at hotel xcaret can be used to sleep additional guests comfort and enjoyment, we met them at the and... 'M bringing friends along for what I think is the trip of a.... Official website or our Contact Center Guest Service Manager the category you David and Ezekiel on the category warm! The Hotels do no offer the extra beds Service, however you will need to make a reservation Hotel... Cookies to improve your experience on our website will provide you a section available to hold your luggage culinary. Need your bracelet to get into the Grupo Xcaret parks vegan options in the bathroom from the rest of reservation! Certainly recommend staying in Casa Fuego as Fuego restaurant is so good an artform section where you will need pay! Drink was included, however, each suite has a double sofa-bed use own third-party. I like to emphasize that the pure reason for two stars is trip... Spokesman of the Xochimilco lake area in Mexico 12 Bars et cafe ; Internet in. Offers different kinds of packages to celebrate these special moments only, and Xenses do require.