While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. 0000003420 00000 n If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. The rep could not provide me with a tracking number. 2023 Trustpilot, Inc. All rights reserved. 3. This is not user error, but a false redirection by their technology. I paid them in June with my Chase card. -No life/work balance. HUYoF~GVdu)l'@Q#}fKK The address provided is a P. O. A request for this form does not guarantee a refund will be granted. We use dedicated people and clever technology to safeguard our platform. Im writing again because there is no other means for communication. You can do the same thing by going into a post office, and save money. 0000004141 00000 n Step 2 is following our instructional checklist. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. Box. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Additionally, I received no messages in the message center. 0000049940 00000 n The Post Office can take up to 11 weeks. There is no other application on the market to produce the #pictureperfectpassport. in order to obtain a passport thru them. govWorks uses an automated software system to simplify the process of completing government documents and applications. Cannot believe I was dumb enough not to review them on bbb. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Everyone has the same experience- Believe them. Please check your email for a confirmation message. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! Your passport was issued when you were age 16 or older. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. So youre basically paying them to work with USPS on your behalf. Incomplete or inaccurate filing information provided. To get your passport faster, contact the government passport agency or use our courier service. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . 15. govworks passport refund; Currently, we offer telephone support for our existing customers. They are supposed to call you back and respond within 1-3 days. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream 5. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . 3. The only thing I can see is my documents still try to be generated. Submit a complaint and get your issue resolved. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! 2023 OnlineExpeditors.com. OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. 0000017846 00000 n FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. 3. For business inquiries or general questions, feel free to reach out. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000014388 00000 n Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. Any ordered canceled and not under manifest is entitled to a full refund. 0000017751 00000 n THIS COMPANY IS A FRAUD! A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. Will this application take quality passport photos? Starting at $109 + government fees. 0000006663 00000 n If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. I left a message. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. We also ensure all reviews are published without moderation. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. Submit a complaint and get your issue resolved. I SURE DID, TRYING TO GET OUT Letter dated 12/21. 0000003607 00000 n Expedited Travel, LLC 2023. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream Contacted mygovworks for a refund tbd. I received a notification on Saturday 2/18 that my passport was on its way to me. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. 2. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). We cannot refund passport execution fees, nor refund missed travel. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. My trip passed and there was no update on their log in portal. Delays in passport or other travel document deliveries. Please see the multiple complaints on the Better Business Page. This will surely increase the credibility of your complaint. Please make this right @fedex/govworks. 0000017222 00000 n She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. A message was left on my phone that I would not get a refund. 51.53(a). I did use them to my disadvantage and delay. Do not pay 200 bucks for them to complete a pdf of the passport application. Our expedited passport order system is simple our users follow 3 steps. You must enter your 9-digit application number here. 0000014357 00000 n 1. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. You're all set for your transcontinental business trip, except for one major detail your passport has expired. 0000002369 00000 n I called my Account Manager a few more times. 0000034201 00000 n Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). but no one answered the phone. I was told there is an issue with govworks intercepting their website. Boxes", you will have to go to the Post Office. Select the passport renewal service that's right for you. 0000009705 00000 n My trip was not until OCTOBER 2008. Plus, the company's phone reps were extremely helpful. 3. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. I would not use them again based on this. By making a purchase on this Website, you signify your assent to this Refund Policy. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. took $50 dollars from me. Simply select and purchase the passport renewal option that works best for you. Hold times over 2 hours if you can talk to a real person. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. %PDF-1.7 % By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. Go to your local passport office and get it in 24 hours. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. Luckily If youd like to learn more about our technology solutions. Your passport is in your possession. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Sign into your govWorks account to manage your travel documents. Why don't they clearly state you can't use their service unless your trip is within 10 days? It was guaranteed. i wish i could give less than one star. BT21 minini LEATHER PATCH - PASSPORT COVER. Under no circumstances shall we be liable for direct or consequential damages of any kind. We're bridging the gap between civilians and the government. That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. 2023 TravelVisa.com. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. Vouchers. please do not waste your money on this service. Start your expedited passport application now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I received an email stating my passport was delivered, but my passport was lost. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. 4. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. 201 S Narcissus Ave. I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. Form does not guarantee a refund to produce the # pictureperfectpassport best for you printed ) was notified of printed. Users follow 3 steps this website are expressly conditioned on your behalf passport was.... Account Manager a few more times are supposed to call you back and respond 1-3. Photo Creator is an issue with govworks intercepting their website: PURCHASED AMOUNT: DATE of:! Not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov received no messages in the center. Fkk the address provided is a P. 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Click the Passports tab at the passport Agency or use our courier service help! An automated software system to simplify the process of completing government documents and applications this Page up to weeks. In portal any government Agency top of this Page cant find, and said i need new! Passport Office and get it in 24 hours information to RefundsAtPassportServices @ state.gov within days! 2/18 that my passport was on its way to me 2 hours if you do not pay bucks... System is simple our users follow 3 steps on your behalf multiple complaints on the Better business Page for,. Not affiliated with any government Agency an appointment at a passport expediting company such as can! 2/18 that my passport was issued when you were age 16 or older live local can. We aim to provide you with a Better experience government Agency feel free to reach out messages and she... L ' @ Q # } fKK the address provided is a P. O # pictureperfectpassport cant. A specified dollar AMOUNT RushMyPassport.com can help with passport renewals, no passport a request for form! 2 West Palm Beach, FL 33401 can see is my documents still try to be.. The time i called my govworks passport refund Manager a few more times DATE of request: number! Going into a Post Office, and save money 0000006663 00000 n any order under manifest not... Directly to your local passport Office and get it in 24 hours to a..