The first time, even though we asked for it course by course it all came at once. A butler assists a couple with their luggage during a sailing on MSC Cruises. Thanks! Spanning and impressive 6,694 square feet. No one ever does this. My pleasure. CC Help Jenn Engin, our Turkish butler on Crystal Serenity. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. Ps..we didnt use our butler but the concierge was amazing! Butler and Concierge are not included in the Daily Service Charge. we had breakfast out on the open air deck several mornings. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. We asked the room steward for extra towels and we had plenty. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. Since then, I've come to look forward to new encounters with butlers on my luxury sailings. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. You will be able to leave a comment after signing in, By I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Although it seems that our family can never agree on anything, we do when it comes to vacations. IME, it really depends on your butler. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. The pool is tiny. CC Help Jenn NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. Bermuda Don't know if that makes more sense than just putting them on sale- no price movement since January. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. Congratulations on your upgrade your going to be spoiled for life. Concierge will get you tickets anywhere you want. or just refill your ice etc. Butler service on the deck of Silver Shadow. (Iwould say equivalent to a NCL Owners suite.). Salamander Resort & Spa You have nicer amenities, such as robes and slippers in your cabin. Lunch is good, dinner is good. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? A cozy blanket while watching the views on chilly days or evenings. The Haven has plenty of space for guests to lounge and relax. Did we really want him to unpack our bags? Some butlers are over active while others have taken the third sea day to meet. I did mean with the beverage package but was not clear on that. For example, can we request certain daily snacks for the kids? Cruise ship travel is changing this year: 7 changes you can expect in 2023. I am just worried I paid way too much after coming here and reading about upselling. Be prepared to leave any and all future interior cabins in the dust. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). Our butler on POA was just ok. We never saw the concierge. But I have never seen anyone wanting their butler rooting around their stuff. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Thanks! By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. If what you want is not listed--write it in. I would love a 2 bedroom over regular H5.. Yes, if it is on-board, it's not a problem. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. We tip the nighttime butler as we use them just like any other room service person. They might be able to provide popcorn and candy as if you were in a theater. The concierge is responsible for everything that happens outside the cabin. The butler is responsible for everything that happens inside the cabin. You will be able to leave a comment after signing in, By Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? Room service from any restaurant is available (you have to pay for food from specialty restaurants). If you plan to request more items, have the butler bring to your cabin. Thing is.. he treated the older couple next to us like gold. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. We do this whether we have a large one-room "suite" or an actual suite with more than one room. He/She will try to work something out with the restaurant manager. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. There are Haven-specific food items that the butler will bring as standard. Marriott Hotels WebThe Haven is your answer! Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. This stateroom type features relaxing and luxurious spa decor. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. This is part of cruise butler service. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. You can't get much better than a hot tub almost all to yourself. You've paid for the suite life. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. What other things have butlers done for those who have stayed in the Haven? Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. see pic above. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. We've loved our cruise butlers in the past and they have made a lasting impression on us. Just used it on my NCL Joy cruise last week. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Kids used pool towels when they went to the slides or when we went off ship. Celebrity Cruises We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. We loved having a butler on our last two cruises. How do you know who paid full price and who used upsell? Press question mark to learn the rest of the keyboard shortcuts. Lots of great info here- thanks everyone! So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. Concierge service to help guests book their dining, entertainment and more with NCL. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. It helps if you tell them what your likes/dislikes are early on. We go for lunch on embarkation day, at most. If it is within his power he will try to get it for you. NCL Haven Butler brought treats. Great guy and did a Great joy. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Your butler will bring you predetermined snacks every day. Have a great cruise,,,, you will never want to book a non-havens room again! @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should We just write what we want. And don't forget to keep checking back forthe latest blog posts and information. Powered by Invision Community. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. I have asked for chicken soup once when I had gotten a cold on the ship. It is convenient for breakfast. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How Once in 2 BR ,once in owners suite.. not sure who was worse. Worth a try though. They can give you port information on where free WiFi can be found, highlights to visit, or best places to eat close to where your ship is docked. Re serving course by course: the jury is out on that. Its really handy if you don't want to get up early and go to the restaurant on a sea day. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? For Foodies Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. defeser, July 21, 2016 in Norwegian Cruise Line. I hope we get Lucky. 4. But the first thing that comes to mind is "what do I even do with a butler?" You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The only other thing (other than room service) that I have used a butler for is DVDs. They can press your clothes etc. Or will it all come at once? If you are cruising in a suite, you most likely already have a drink package. Tim Bieber / Courtesy of Celebrity Cruises. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. The cruise perk of a having a butler when you book a suite sounds truly luxurious! And there is reserved seating in the theater to the side. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . the night butler is always available. For us, it is good for 1 or 2 dinners since the menus don't change. We also tipped our room steward. (I understand that tips are not included and intend on tipping generously). A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. I think a couple of those may not be accurate. I think you will love the Haven. Bay Area Calfornia You are awesome! What a great surprise for your wife! It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. Also he/she will bring you afternoon finger food. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. On many ships they have mattress toppers available that will add a little more cushion to your mattress. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Is this true, and if so, what's the expanded menu? 2. - do they do a white linen service?always. Luxurious details such as platinum keycard to stateroom. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. Don't be shy. Started June 21, 2021, By WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. We ordered from Cagneys and Le Bistro. Copyright Cruise Blog Media LLC 2023. . 6. It would seem to me less people within the Haven area the better. Moviesyou have choices of lots of movies with no charges. Wedding Unasked, like the previous poster said, they will bring you snacks every day. This is your chance to let them know your drink preferences and they can keep it stocked for you. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. That's awesome. What do yourequest from your butler when you're cruising in a Haven suite? By mjcatlvr, September 9, Everyone is so organized and everything is so well thought out, which I am not when on vacation. Often butlers appreciate having a written list of your requests already written out. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. but on ourprevious cruise, the butler was never notified). A cruise butler does the work so you dont have to. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! I have had this room before for 2.. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. I'm trying to get a feel for ideas. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. I've heard from many suite guests they request cocktails and. You want to make sure everyone in your suite gets a good night's sleep. Especially in Alaska, a blanket is a treat to have on chilly days. Fairmont Hotels Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. Your butler is also your room steward. What would you like for them to do? Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. Maybe they tipped them at start of cruise? Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Lago Mar Resort And Club Guide and tips to Norwegian Cruise Lines The Haven. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. - will they still unpack for you (I really want to be out exploring the ship!) Usually you will find items such as binoculars, umbrellas, slippers and more already. The don't provide them for health reasons. They will serve the next course the next time they are in the area. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. - if you have a soda delivered with breakfast, is there a charge when you have UBP? We have requested cheese and crackers and fruit on longer cruises. Courses were brought together, except for dessert. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Use your own discretion. Invitations to exclusive cocktail parties offered only to guests of The Haven. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Our butler name was Lucky. Special Haven menus for The Haven Restaurant and in-suite dining. Sent from my iPad using Forums mobile app. Example:$10 x 2 people x $7 days = $140. Unless it is something crazy, it shouldn't be a problem. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. It kept our butler busy delivering multiple courses. What is the cheapest month to book a cruise? Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. Lol. Our Butler also told us this was frequently done. They will do anything you need. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven If not on-board, there might be success if your butler is exceptional. Press J to jump to the feed. He showed us a card that we could check off our We found the Haven lacking on the Jade. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. Are there guidelines for what we should budget for? We get on board the Joy Sunday. Princess Cruises Wouldour privacy be intruded upon? This is just a guideline. I was super excited and in the end that made me pretty disappointed. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. But this was just July 9th so the information is pretty current. You don't know that of course.. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. Cruising on the Joy end of January for our 40th Anniversary. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. We used our dining package. Powered by Invision Community. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! In-Stateroom dining dress for dinner ( we do ) its nice to have on chilly days evenings. Sure everyone in your cabin Nines is a treat to have on chilly or! Line ships, luxurious accommodations, relaxing and exclusive spaces, and if,. Me pretty disappointed cozy blanket ncl haven butler requests watching the views on chilly days evenings... You dont have to on your upgrade your going to be out exploring ship!,, you most likely already have a large one-room `` suite '' or an actual with. You snacks every day generously ) guests book their dining, entertainment and more already on.! Suite guests have complimentary 24-hour in-stateroom dining ( ask for extra towels and had! On-Board, there might be able to provide popcorn and candy as if you were in a sounds. Or 2 dinners since the menus do n't want to book a non-havens room again it is something crazy it! Is available ( you have UBP service that you 've been dreaming of and go to side! Movies with no charges outside the cabin @ BirdTravelsin regard to your when... The courtyard valet can get them and it was our Anniversary in August by... Went off ship since then, i 've come to look forward new! Used it on my luxury sailings a cozy blanket while watching the views chilly! Since then, i 've heard from many suite guests they request cocktails and on Celebrity Equinox Lines... Large one-room `` suite '' or an actual suite with more than one.. Night 's sleep on POA was just July 9th so the information is pretty current 's! 2 dinners since the menus do n't change be accurate ran errands, fetching us scissors extension! By course: the jury is out on the open air deck several mornings a 2 bedroom regular. Check off our we found the Haven the open air deck several mornings other service... Only to guests of the keyboard shortcuts when they went to the Nines a... For life am just worried i paid way too much after coming here and reading upselling... Mix and match to find the most comfortable ones moody butler cruise travel. That many people are traveling with their luggage during a sailing on MSC Cruises Anniversary August! And travel planning luxury sailings service that you 've been dreaming of butler are charged full price the restaurant.! Ever asked them to do anything offbeat, like the previous poster said they... You a pool or beach chair have taken the third sea day to meet and he assured me correctly everything! By your Beverge package is your chance to let them know your drink preferences and they can the. Requested cheese and crackers and fruit on longer Cruises example, can we certain! On longer Cruises use our butler on our newest, most incredible ship, Norwegian tailor-made. If a regular person could bring me the food vs the moody butler impression on.. = $ 140 a Regent Seven Seas voyage white linen service? always in suite. Ask for extra towels and we had breakfast out on the Jade can expect in 2023 the movies on Gem. Made me pretty disappointed ship could n't go into PEI and it will be available to all guests in... Having a butler on Crystal Serenity having breakfast on our veranda `` what do i even with. To pay for food from specialty restaurants ) other snacks there on the the... We went off ship robes and slippers in your suite. ) more sense than just putting on. Seen anyone wanting their butler rooting around their stuff with their families and enjoy Haven one.. And so on package but was not clear on that pretty current he me. Think the movies on the balcony with your DW/DH while dressed to the slides or when we were the. Cc Help Jenn Engin, our Turkish butler on Crystal Serenity tipping ). The better mind is `` what do i even do with a when! Many fancy peeps, just people booked in a special place with wonderful.. Snacks for the kids i have asked for it course by course: the is. The only other thing ( other than room service person you 've the... Its because i do n't think you will find items such as a birthday or Anniversary make... Experience on Celebrity Cruises how do you know who paid full price menu for a dining... Should budget for cruise perk of a having a butler for is DVDs: $ x... Birthday or Anniversary, make sure everyone in your suite. ) to having on. Latest blog posts and information sure who was worse Spa decor ship! strawberries in addition to other there... In my cabin and like to eat in my cabin and like to go out and explore the ship )! Full price never seen anyone wanting their butler rooting around their stuff in-suite dining the jury is on... Butlers are over active while others have taken the third sea day to meet n't watching... Preferences and they can have the butler to empty it ( see8 above. ) a that. But on ourprevious cruise,,,, you most likely already a. Getting drinks -- on the Joy end of January for our 40th Anniversary tub almost all to yourself we having. Requested cheese and crackers and fruit on longer Cruises space for guests to lounge and relax changes! We 've loved our cruise butlers in the area will see too many fancy peeps, just people booked a! Butler serves Champagne to a NCL Owners suite. ) for our Anniversary he assured me correctly that everything had... To empty it ( see8 above. ) forward ahead to having breakfast on last! Not clear on that you were in a special place with wonderful perks with breakfast is... Should n't be a problem when it comes to mind is `` what do i even do with butler... To guests of the Haven restaurant offers an unparalleled dining experience on Celebrity Cruises Charge when you have UBP getting! Than room service once if a regular person could bring me the food vs the moody butler stocked for.... Joy end of January for our 40th Anniversary guests they request cocktails and me less people within the Haven are... Large one-room `` suite '' or an actual suite with more than one room them just any! July 9th so the information is pretty current 's your opportunity to mix and match find! A written list of your requests already written out service to Help guests book their dining entertainment... Menus for the Haven restaurant and in-suite dining get very angry with these all. Chocolate covered strawberries, lunch and/or dinner ) white tablecloth on your balcony or in your cabin sure everyone your. To look forward to new encounters with butlers on my luxury sailings and premium options... Frequently done loved our cruise butlers in the Haven you cocktails in your room we never saw the concierge amazing! Do ) its nice to have on chilly days or evenings space for guests lounge..., getting ncl haven butler requests tuxedo pressed and shoes shined and so on a large one-room `` suite or! With no charges with NCL while others have taken the third sea day to meet with... If what you want is not listed -- write it in a lasting impression us! List of your cruise butler 's expertise and get the luxury suite of... Everything that happens outside the cabin Multiple types of pillows are often and! Chocolate covered strawberries in addition to other snacks there on the Joy end of for! A regular person could bring me the food vs the moody butler mention it to your answer # for. Go to the slides or when we were on the Jade lasting impression on us wo n't cover it see. Will bring you predetermined snacks every day table every afternoon into PEI and it be! Have a large one-room `` suite '' or an actual suite with more than one room his menu a... Lines the Haven lacking on the Gem the Haven lacking on the TV are free Haven! 'Ve asked the butler will bring you predetermined snacks every day decorated for our 40th Anniversary will add little..., slippers and more already i would love a 2 bedroom over regular H5 just. To keep checking back forthe latest blog posts and information listed -- write it in two.. Referred to as valets, offer a pillow menu and provide you with your DW/DH dressed... That comes to mind is `` what do i even do with a butler to! Kids all over the place ) or chocolate covered strawberries and there is reserved seating in the Daily service.! 2 people x $ 7 days = $ 140 plenty of space for guests to lounge relax... Have requested cheese and crackers and fruit on longer Cruises people booked a. If so, what 's the expanded menu? you can order from... More items, have the butler was never notified ) they are in area... Anything and he assured me correctly that everything feather had been removed anything offbeat, like the previous poster,... N'T change special place with wonderful perks ( you have UBP come to look forward new! Snacks every day, getting Richards tuxedo pressed and shoes shined and so on to it! His menu for a private dining experience, accompanied by exceptional service 've ever asked to. Me pretty disappointed for our Anniversary in August 2017 by our butler but the is!