This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! as a tip! Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Food is delicious . Highly recommend will definitely be dining there again when were in the area! Please do better next time.More, The food was excellent, came in good time and well presented. See all (170) Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! Facebook gives people the power to. I don't usually write reviews but I will take my time with this one. The guy next to me did well as he got 3. We also found the staff very professional and knowledgeable. It definitely had the wow factor in taste. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We went for all three courses and it all tasted so good! Our passion is great food and great service. Thanks again! I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I'm so shocked by your lack of tact and professionalism. It completely ruined our experience and definitely affected our appetite. The trouble with a good menu is the difficulty in picking from so many dishes . I'm so shocked by your lack of tact and professionalism. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Ridiculous. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We had to ask. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Had iberian fish supper which was extremely tasty. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. We neednt have worried and were very impressed by this lovely little restaurant. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Then for 12 I expected more than 2 scallops as a starter. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Jack M O'brien. Definitely not you. Both of us were driving so no wine but we did sample a 'mocktail' each. The table next to us that we had sat at was not booked until later. Review. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Does this restaurant offer table service? 5mins later another couple are shown to that very same table we had been moved from. This website uses cookies so that we can provide you with the best user experience possible. Definitely a return visit is required! You think it would stop there, but their rudeness continued right up until the bill. The food wasn't so appetising with such distasteful service. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! You can find out more about which cookies we are using or switch them off in settings. Highly recommend will definitely be dining there again when were in the area! Note: your question will be posted publicly on the Questions & Answers page. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." I'm so shocked by your lack of tact and professionalism. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Great lunch, seafood and chocolates are amazing . Definitely a return visit is required! Not even a hello or welcome, you just announced "are you for the table of nine". of professionalism and customer service skills were beyond astounding. You really should be ashamed of yourselves as you are a shame to the service industry. I felt so uncomfortable from the get go. if in Edinburgh would be a lot more expensive. of professionalism and customer service skills were beyond astounding. On the way out we bought some of Jacks chocolates which were divine. You're rudeness, lackof professionalism and customer service skills were beyond astounding. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Staff were attentive, polite and friendly. I had booked this table for 9 people and gave you my card details over a month before my birthday. Excellent lunch. I felt belittled and slightly bullied to be honest. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We went for all three courses and it all tasted so good! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The food was beautifully presented and perfectly cooked. The food wasn't so appetising with such distasteful service. It was just poor service. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. The flavours of everything was really considered by the chef and it all really did taste so good! That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Please do better next time.More, The food was excellent, came in good time and well presented. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Im not a massive dessert fan but this dessert was a game changer! I was upset and ready to just leave altogether. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. Get yourself along and try it David and VictoriaMore. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. The table next to us that we had sat at was not booked until later. Staff were attentive, polite and friendly. When family visit they always ask to visit here so it attracts people from far and wide! I felt belittled and slightly bullied to be honest. No matter how many times I spelt my name you were unable to get it right on the reservation. I was upset and ready to just leave altogether. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Get yourself along and try it David and VictoriaMore. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Learn more Mostly good service. I was upset and ready to just leave altogether. Keeping this cookie enabled helps us to improve our website. I hope you make the necessary adjustments and amendments to your staff on the service side. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. We know how to treat guests and your establishment definitely does not. as a tip! Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. We will be back again soon however, so keep up the good work. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. It is on your bill! Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. It is on your bill! The guy next to me did well as he got 3. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Fantastic as always every dish sublime and drinks expertly prepared. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. The food wasn't so appetising with such distasteful service. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. If the food wasn't so good, no none would dine here. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. 5mins later another couple are shown to that very same table we had been moved from. Thanks guys! 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. It is on your bill! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? of professionalism and customer service skills were beyond astounding. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. We had to ask. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. ER 2002 Hounslow, Middlesex, TW3. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. When family visit they always ask to visit here so it attracts people from far and wide! Wanted to go since covid but put off when tried to book and were met with rude response previously. There was a good steady flow between our courses. The staff were lovely and attentive. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Lovely atmosphere and the service was second to none, couldnt have asked for any more. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. It is on your bill! We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. We also found the staff very professional and knowledgeable. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? This is a lovely little find. Are you sure you want to delete this question? The staff are very friendly which is always a plus. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. I felt so uncomfortable from the get go. Read more See all (170) Ratings and reviews 280 The guy next to me did well as he got 3. Can a gluten free person get a good meal at this restaurant? I will put the time and effort your service staff failed to do on my special night. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? On entering, we were shown to a table next to another couple in an otherwise empty restaurant. get to come as often as we would like. A lovely evening which we would happily repeat in the future. I felt belittled and slightly bullied to be honest. We had to ask. Wanted to go since covid but put off when tried to book and were met with rude response previously. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. It was just poor service. I felt belittled and slightly bullied to be honest. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. I was upset and ready to just leave altogether. BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. You think it would stop there, but their rudeness continued right up until the bill. John F O'brien . No matter, we were relaxed and ready to order a round of drinks. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Jack 'O' Bryan's | Dunfermline Are you sure you want to delete this question? This means that every time you visit this website you will need to enable or disable cookies again. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I'm really writing this review for your staff to reflect and do better. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). Read more See all (170) Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Second visit here last night and it was fantastic. One of my guests had ordered and brought a lovely birthday cake with candles on it. The flavours of everything was really considered by the chef and it all really did taste so good! Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Please do better next time. as a tip! Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. No complaints there at all. So, the negative. You really should be ashamed of yourselves as you are a shame to the service industry. . If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Im not a massive dessert fan but this dessert was a game changer! The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. 5mins later another couple are shown to that very same table we had been moved from. Yes indeed. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Where was Jack O'Brien born? Welcome to Jack O Bryans a bar and kitchen that infuses Scotlands natural larder with the flavours and textures of the world. On the way out we bought some of Jacks chocolates which were divine. Highly recommend will definitely be dining there again when were in the area! Had iberian fish supper which was extremely tasty. Would be a lot more expensive there again when were in the area someseriously recommendations. Food cooked to perfection so that we can provide you with the best user experience possible feel! And gave you my card details over a month before my birthday fishing communities Scotland. 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