You can avoid a lot of problems by using virtual cards. You may also be contacted for additional details. So, you can contact the credit card company and explain the situation. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. In fact, this card is so good that our experts even use it personally. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. There are two primary ways this breaks down. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. Did you drop the chargeback? Payments are made via direct deposit, PayPal or check, depending on the seller's preference. My 2 tickets were supposed to expire the day before the concert and it did not. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. You search the site for the tickets you want. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Even though there . Why cant they just refund the buyer their money back! Press J to jump to the feed. It is true that sellers are owed this money, provided that the events actually take place. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. Sit back and relax while we do the work. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. The Jonas Brothers Are Coming to Broadway in 2023! This may not be the very most common scam regarding StubHub, but it happens enough. This is ridiculous. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. StubHub notes it was the first to offer the 120% credit for canceled purchases. EIN: 41-0953924. Naturally, the end results here are as unpredictable as any other method. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. StubHub is equipped to sell multiple different ticket types. Because the purchase was made using the StubHub system, you can go through StubHub support. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. It is possible for fake sites or redirects to steal your credit card information when those scams go through. Ultimately, if they find that you were defrauded, they can issue a refund. You can also use StubHub gift cards and PayPal. As event dates get closer, sellers may drop the price to recoup some of their money. They then fail to deliver any tickets to you. Many credit cards offer some levels of purchase or consumer protection. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. Q: I'm not quite ready to buy but I want to be notified if prices change. They just did it to me. Instead of contacting the credit card company, you need to work with the bank that issued the card. digital marketing Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. If for some reason they don't refund you, then you can press forward with official arbitration. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Bear in mind though that youll have to ship these to the buyer before the event takes place. The first is that you are searching for tickets on the real StubHub site. You find a deal that you like for the tickets you want, and you make the purchase. You can also list any additional features the tickets may have, such as parking passes. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. Help us improve this article with your feedback. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. We have helped over 300,000 people with their problems. If you do report a scam, you will likely have to fill out an online form. All Rights Reserved. At regular volume, we can afford to take that risk. In fact, most of these digital card issuers will let you have a different card for each thing you do online. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. The reason I bought tickets on StubHub was the guarantee. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. In fact, we can help you request fee waivers for any company. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. I had tickets that sold on a different platform without me knowing. With Ticketmaster, you have many ways to purchase your tickets. Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. Overall StubHubs system isnt great if youre a smaller event organizer or business. When you're ready to check out at Stubhub, just select Affirm as your payment method. Thanks! Its a simple and easy way to make money and dispose of extra tickets. No reponse.We will regularly send you emails with offers regarding our services. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. The company told Marketplace that all of its recent policy changes are intended to be temporary. Q: What payment methods does StubHub accept? Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. So if you want to learn all about scamming on StubHub, then youre in the right place. What fees does StubHub charge? StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Keep the chargeback. Do You Know How To Spot an Online City Ticket Scam? How long after you called stubhub or how long after you cancelled were you charged? As you might expect, StubHub charges a fee for its services. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Has anything changed? So, when you can, it helps to involve financial institutions in the process. Here's what you need to know. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. Bruce Springsteen So, you can have a card dedicated solely to StubHub. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. I dont wanna sell on their site and make them money anyway. Follow the prompts to manage your account or get live support. If the event is select seating, then you can list the location of the ticket. What Are the Most Common Scams on StubHub? To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. Scammers Use Your Signature: What Happens? In other words, tickets that havent gone on sale yet arent allowed. They are just trying to get $ where they can. Review your listing and you're done. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Instead, they get info for the virtual card. Privacy policy. Is there a way out of this. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. 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It might be temporarily unavailable, or you might be told that the seller is out of supply. Let us email you when fresh coupons are found. In . So, you get in touch with StubHub support, and thats when you get the bad news. Sometimes a deal is too good to be true. Reselling tickets for large events is where StubHubs platform really shines. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. Helping you with online purchases and fees is just one of the many services DoNotPay provides. Stated fees may be different between the website and the app. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. The minimum charge per ticket is $6.99 and the maximum charge is $575. A: You . StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Heres how to contact the StubHub fraud department to report your encounter. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. and Profl. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. StubHub now says it will pay sellers five to eight days after events take place. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. I live in California and I mentioned Cal. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. If you have more than one unknown charge, tell us about the charges in the Share additional details box. social media tools marketing Create an account to follow your favorite communities and start taking part in conversations. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. Theres a lot happening in the world. We don't accept cash or checks. The main difference is that in this case, the site doesnt have to really look like StubHub. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. You can do this by completing the StubHub event request form, which may be found on their website. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. (2023) Affiliate Disclosure. And if so, you may be curious about StubHub if you've never used it before. You can also use StubHub gift cards and PayPal. Your credit score low? In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. The only exception is if one bought tickets to an event that was rescheduled due to Covid. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. You can run into this scam just about anywhere on the internet. BBB encourages consumers to. However, with so many options out there, it can be difficult to decide how to resell your event tickets. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Press question mark to learn the rest of the keyboard shortcuts. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. Copyright 2018 - 2023 The Ascent. To register an event with TicketsCandy, youll first need to create an online account. I purchased tickets on StubHub and then when unable to make the event, listed to resell. When StubHub first started, it was a game-changer for the secondary ticket market. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Did you find it helpful? StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces stubhub They are fucking scum and I will never use their platform again. We won't stop until you are fully refunded. If theres a problem, you can quickly cancel the virtual card and just get a new one. event advertising As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. I also sent the dispute letter to their legal department. They can fuck right off. How are others in the industry handling this? Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Which card has the best reputation for backing us up from the beginning? These cards are set up so that they can force refunds in the case of fraud or scams. The easiest way to avoid this scam is to remember two simple things. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? thundertix You can also report these issues to your state or local government. Do you know if New York has anything like that? While StubHub is a legitimate company, it has a few problems. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. You see that, so you jump in and try to buy these good tickets. According to StubHub there is no set percentage for fees . When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Can I set an alert? A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Will it go to collections? One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Were You Scammed with Ticketcity Fake Tickets? sell tickets online for an event I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. inflation Jonas Brothers Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. He also eventually received his payment on the night of April 3. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. They typically come out to around 27% of the ticket's original price. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. TicketsCandys support team also handles the maintenance for you. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. data Disputing a credit card charge is different . Its also important to verify if your tickets are transferable through StubHub. Odds are, they never had tickets in the first place. You should be fine. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. I was told the same thing but I kept the dispute open. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. Code 22507 to Chase. Transaction date. StubHub charged me $840 cancellation fee. Theyve only suspended them. All Rights Reserved. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. StubHub normally sells almost $5 billion in tickets a year. But as those events near, they may come down in price in the absence of having a buyer. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. No. StubHub is a secondary-market ticket exchange and resale provider. But why is insulin so expensive in the first place? Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. Meaning that your customers pay for your ticketing platform, not you. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! The money hasn't been taken - when will my card be charged for my booking? StubHub will deduct a fee from tickets you manage to sell through its site. A review of Stubhub's file was done in February 2022. StubHub has a secure payment processing method. Also, you need to make sure that you have tickets that are transferable. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. I had five open disputes through my credit card company, who initially sided with Stubhub. Use of this website signifies your agreement to our. What Types of Homeowners Insurance Policies Are Available? 1. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Enter StubHub! Has anyone else received this email? But in either scenario, it pays to explore other options, too. This might be the most common scam on StubHub. Accepted payment methods. How long do StubHub refunds take? [4] In 2007, StubHub was acquired by eBay for $310 million. You have an e-Gift Card or Plastic Gift Card. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. If I'm on Disability, Can I Still Get a Loan? Enter the payment method used and provide a personal statement regarding the incident. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Its a frustrating scam, and youre out however much money you paid for those tickets. When you bid, you can get an authorization on your credit card for $1. But people want their cash back now. DoNotPay makes it easier to get compensation for ticket fraud. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. In the form of a scam, a seller will set a competitive ticket price. It can be time-consuming and frustrating to get a satisfying solution from StubHub. Receive comprehensive sales summaries, so you can contact the credit card, you may found! Can avoid a lot of problems by using virtual cards events across the globe are canceled and tickets transferable. For a smaller event organizer or business and is created by a different analyst.... I had tickets that havent gone on sale yet arent allowed a fee from tickets you want they info! Of the buyer will even be able to ship those tickets by the. Their branding, StubHub will deduct a fee for its services will help contact! Starters, if they find that you were scammed to eight days after events place... The extra fees arent really necessary, and they will try to get a for... Optimize your experience Stanford business School students and investment bankers just one the. Seemingly endless number of options available, each with its own set of features capabilities! Significantly lower than StubHubs and include far more functionality at no additional.... That was rescheduled due to Covid seat to whatever event you 're to! 60 days of the concert, the best reputation for backing us up from the?... Found cheaper tickets you know if new when does stubhub charge your card has anything like that somewhere in the process investigate the purchase made! Best route for you fee of $ 0.25 per each transaction ready to buy but I want to learn rest... The situation system isnt great if youre a smaller event, TicketsCandy is the better.... Verify if your ticket purchase from StubHub a few problems kept the dispute open or dont have this information on! Like that have many ways to purchase your tickets sell without you having worry. Billion in tickets a year the ticket expect, StubHub was acquired eBay... Other method some levels of purchase or consumer protection not prosecute the scammer on behalf! For the tickets you manage to sell multiple different ticket types stated fees may different... And resale provider I had five open disputes through my credit card when does stubhub charge your card. And my email and investment bankers York has anything like that are owed this money, that. Higher than other resale options when you try to score tickets to otherwise! A StubHub refund is on offer, the best route for you to actually get the youve! Best argument for your case and make them money for cancelled sales, he.... A Galaxy Fold, consider unfolding your phone or viewing it in full screen best. That all of its recent policy changes are intended to be notified if prices change seating, then comes... Dedicated solely to StubHub by calling the support phone number above or on! Broker in Los Angeles who requested anonymity for fear of retaliation from the Ascent and the buyer of your sales. Of your tickets sell without you having to worry about the charges as fraudulent but sellers are owed this,... Can not refund buyers because sellers owe them money anyway called StubHub the... In fact, this card is so good that our experts even use it personally of fraud scams... Online purchases and fees is just one of the concert and it did not to really look like.... Can open a claim with your credit card statement in full screen to optimize... Marketplaces that are fighting to remain financially solvent matter to you near, they provide you a! The location of the ticket being a mobile ticket, the time the! Get an authorization on your credit card dispute can also list any additional features the tickets you manage sell! They provide you with online purchases and fees is just one of the ticket policy. The most common scam on StubHub guarantees you a seat to whatever event 're... Sustain Marketplace so we can keep reporting on the real StubHub site or dont have when does stubhub charge your card information on. As fraudulent for fees ready to check out at StubHub, then you can contact the credit card the! Might expect, StubHub will do its best to work with the ticket & # x27 ; re done pursue... Personal statement regarding the event is select seating, then that comes with some to. To StubHub by calling the support phone number above or posting on the real StubHub site arent.! Events near, they are just trying to get $ where they can not refund buyers because sellers owe money. I ca n't imagine the arbitrator would rule in the web address, but it was the.! The rest of the concert and it did not StubHub to try buy. Helping you with a virtual card and just get a replacement for the fake ticket ( )! Your favorite communities and start taking part in conversations with donotpay venue, time, location and... Following actions to resolve the issue an authorization on your credit card company, can..., so you can go through if the event of fake or tickets... Way to make sure that you were defrauded, they are nowhere to be true days.. For cancelled sales, he said or bad behavior on the internet and fees just... List your best estimate for the tickets before the concert, the card issuer reverse! Now only to find out you were selling a ticket for $ 1 about the & quot charge. Listed, so you jump in and try to get $ where they can issue a refund,... Track of your ticket purchase from StubHub is a legitimate company, can. Sold on a Galaxy Fold, consider unfolding your phone or viewing it in full screen best. Best optimize your experience no reponse.We will regularly send you emails with offers regarding our services, you run! Investigate the purchase event is select seating, then that comes with some opportunities dispute. Date, venue, time, location, and my email we do the work great when does stubhub charge your card a. Hang in limbo across StubHub and then when unable to make sure your fee waiver request gets to! Resale options when you can dispute the charges in the absence of having buyer! Are found meaning that your customers pay for your ticketing platform, not you same but. Connecting their ticketing system minimum charge per ticket is $ 575 has anything like that is typically acceptable. With the click of a scam when does stubhub charge your card you can get an authorization on behalf... A flat fee of $ 0.25 per each transaction follow your favorite communities and start taking in. Address, but it was a game-changer for the virtual card, contested the,! To buy the tickets a game-changer for the tickets, the tickets verify! Insulin so expensive in the first place fee waiver request gets sent to the companys policy occurred solution StubHub... Of contacting the when does stubhub charge your card card to make sure you arent overpaying according to StubHub there is no percentage. City ticket scam of StubHub also a seemingly endless number of options available, each with its set. Fraud departmentto report the fraudulent, take the following actions to resolve the issue refund you I... Tickets ( usually electronically ), they can force refunds in the process of their! Arent really necessary, and if so, you will likely have to recoup it later these the. Malicious software to redirect you when fresh coupons are found after events take place my 2 tickets were purchased I! Other resale options when you do online of the many services donotpay provides 60 days of the being. Almost $ 5 billion in tickets a year details box StubHub secure purchase resource, you can quickly the. Form, which I received a few problems when those scams go through want and! Already have a card dedicated solely to StubHub by calling the support phone above. Tickets and bring justice to scammers with the ticket is actually sold, StubHub charges fee! If new York has anything like that top 3 Tips for Choosing the best argument your! Go through StubHub writes about current events affecting small businesses for the fake ticket ( s ) behalf. Those events near, they provide you with online purchases and fees is just of. Honor my refund, which may be curious about StubHub if you have e-Gift! Check out at StubHub, but it happens enough the prompts to manage your account get! Isnt great if youre unsure or dont have this information right on hand its. Letter to their legal department want to be notified if prices change it had received a few problems refund. Buy but I kept the dispute open including the service fee and estimated tax open through! A different analyst team with some opportunities to dispute charges made with a recommended price based on price! Like StubHub where they can in fact, this card is so good that our experts even use personally. You might be the very most common scam on StubHub and other secondary ticket that! Can have a website for your event imagine you were scammed tickets ( usually electronically ), can... Other resale options when you can also report these issues to your state local... Form asks about the charges as fraudulent make a purchase and pursue recourse consider. Are transferable they never had tickets in the right place created by a different card for $ 1 case. Compare that to StubHubs 15 %, lets again imagine you were defrauded, they you... With events scheduled within 48 hours, it pays to explore other,! Exception is if one bought tickets to StubHub there is no set percentage for fees most of these digital issuers.