My response:Hi, I just read the comment you left on my blog, Globug Ideas, and I can really feel your frustration. All rights reserved. With this project, the left half was cut in one corner it even cut through the backing sheet which messes up the design, but the right half tapers off to no cut. 5. I find this has temporarily solved the issue for me. is when I am cutting rhinestone patterns. Promise!! This allows you to pick up a color from an image to use in in another shape. 3) The default setting for the roller bar is 13 so it grabs onto the edges of the cutting mat. Jenna did you ever get yours moved back?! Hello to all you frustrated Silhouette owners too! Gloria, Thank you a bunch for sharing this with all of us you really Gloria Theyre nice fat letters that should work well for your purposes. I have tried prizing it with a scalpel but cannot get it out and dont wanna break it by force. It only turns on. When my cut is complete the cameo used to stop and I pressed the key to unload. Thank you so much for your answers. Did you check that your power outlet is working? Any one else have this issue? Rather, it finishes a cut sequence and then pauses. do you have the latest version of Silhouette Studio (2.7.6)? ill try it again with a slower speed and not a cutting mat since thats what silhouette told me to try. 1. I am now at a loss as to what to do. I just cant figure this out. WebHello all! 13. I was about to go nuts- thank you for making this a quick fix, LOL! i dont need this sticky back side at all. Any other suggestions wasnt sure if you knew if anyone else has had this problem. Do you have any suggestions on how to sketch on an envelope that is already cut/not from Silhouette? 4. 3) the reasons the blade is cutting when you running it manually across a sheet of paper, but doesnt cut when its in the Cameo, are a) because the pressure you are applying is greater than that being applied by the Cameo, and b) because the angle of the blade is very likely not the same in your hand as it is when its in the Cameo. Do this a few times and your mat should be just right. Thank you very much. Hi there dear friends, I was hoping someone, anyone could help me Ive looked high and low to find a solution to the problem Im having with my cameo. Hi again Gloria. I can see that because I did not print on the vinyl in my inkjet printer so of course the marks will not show up on the vinyl. Now my mat has cuts in it before the grid line on the top. The only joy I have had has been with printed very thin card. Anyone have a solution yet? Any ideas on how to fix? I have exactly the same issue, Ive even tried rubbing my anti-static bag over the paper as I would for heat embossing but still no success. or should I say it cut but not all the way threw the cardboard ,first I thought it was the plaid sense its an old one so I replaced it with a new one but nothing changed Restart the Computer 2. its more shiny. Please someone HELP ME! I have tried to do that but it seems like the Cameo is not cutting all the way thru, all the letters are cut but they are still attached a little to the extra vinyl.. so when I have a word I have to peel the letters off one by one with my hand and re place them back in to place on the the paper.. Optionally, you could use one of those square waffle rubber thingsthe kind that keep things from slipping around. ALSO It was working fine on the settings I had and this last two times I tried cutting out my image it would leave pieces of the picture on the cutting mat and mess it all up. I simply could not believe it. Give these a try and if you still have questions, do come back. If not, maybe some of my readers will have some suggestions. I am hoping you can help me, I cant find an answer to my problem anywhere. It will let me send to silhouette but then makes a noise like it wants to start and doesnt do anything. I am using the pen holder sometimes it works perfect, then I can do the same project, same pen and it will leave lines all over the page, between letters, from random spots on the page to the home position making my project ( wedding invites) useless.. please help! Untill I rolled back the software to a previous version. Is there something I should know for when a design has perforation? Perhaps a chat with the Silhouette America support team would be your best bet. You could have gotten on of them :o( The good news is that they are taking responsibility and shipping new blades. registration marks. Hi I just purchased sketch pens for my Silhouette Cameo 2. This is happening to me too. I just found that this problem also exists in ArcGIS Pro, your solution also worked. Help! I cannot find my folders in my library. I was cutting out several smaller shapes today. You can click and drag to slice across a shape. But maybe this is just perfectly normal and I shouldnt worry too much about it..? If these two fixes dont work, then you should speak to someone on the Silhouette America support. I was wondering if there is a way to thicken letters when trying to cut letters. And am too scared to try the double cut feature again for fear if it jumping up onto the mat & breaking my 2nd blade. Your email address will not be published. If you have any other ideas or solutions that might also help, please leave a comment so we can all learn, together. Everything went along fine, except when I tried to look in the library. so disheartened Im sure its a simple user error. As for the stuck roller, if it moved one way, its got to move back. Your idea to re-install the software is the best place to start. 2. Thanks, everyone, and good luck, Cathy. In this lesson, well talk about the mouse and cursors. realize what you are speaking about! So, I have got rid of v3 and downloaded Legacy. Thanks for any input. If you want to see more or less of the folders or the designs area, you can use the expansion arrows to adjust the width of each section. I have been able to use my Cameo a total of one time with it working correctly. If I were doing this in a Microsoft Word document, Id just crop the image. Try registering your machine. I have so many cool fonts but they all cut thin! I have been cursing, not being able to make very small movements. mine just did the same. nothing on screen exceptit blue. Forget that! We may have a link exchange arrangement between us. Random times, not all the time either. LOL. it didnt work, it just keeps telling me that the update failed. Is that key stuck? Thanks! The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. Wouldnt cut in certain areas either especially the top left. I was wiggling on the left roller (I know the right one is not suppose to move) and I think I kind of twist the whole metal rod. You move the mouse until the tip of the arrow touches what it is you want to do or select and then click (remember thats using the left button). If I uninstall version 3 what will happen to all of my designs and how can I get them back? We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. My Cameo is cutting too high on the mat by about 6 inches. It does the same thing with both. 3. (see also section below if you have a Mac Magic Mouse or Magic Trackpad). Help!! Perhaps some of my readers have some tipsfor both of us. I was making numerous stencils, all working fine, then it started cutting them all about and 1 higher then it showed on the screen. setting as: blade-1 speed-8 thickness-3 ) no problems! Makes it a little less sticky. I have had the same problem. Any help would be great!! I just bought the Cameo 3. I miss the machine that used to cut so beautifully. Right-click and drag to pan the diagram. Type in ~/Library/Application Support I am using the Silhouette for the first time. Silhouette Americas advice was to delete the new version and install the Legacy version (available for free download on their site). Now, for the bad newsI cant think of why your Cameo would be having this particular problem. Ive never heard of anyone else having this problem. Thank you in advance for your assistance. 3. I had installed the new Studio v.3, too, and immediately came across a number of problemsproblems big enough to actually stop me from working on my project. Your comments suggestions would be appreciated, Have you got the fin of the blade pointing to 6 oclock, Hi I normally have it at 6.oclock, Ive also tried it at 3.oclock and 9.oclock and it doesnt make any difference, I just brought my cameo and when I download the software it wont open. Secondly, I have ordered the Portrait machine and the cutting mat shows that for the Cameo. Tonight, I decided to cut vinyl. Silhouette America ordered a new shipment of blades from Europe, which they began distributing upon request to people like you and me, who had defective blades. I received my cameo today. Is this normal for the mat to be cut so deep from a simple cut? I hope this helps. I get beautiful cuts every timeyou will, too, as soon as you get a decent blade. The status bar (blue and white) just continues to flow. http://www.globugideas.com Im usually very prompt with my replies. There are lines all the way across, but you want to use the one that is furthest to the left. You can also poke the blade through the cardstock to see how far beyond the thickness of cardstock it protrudes Test the issue you have been experiencing to see if it occurs when the Identity Shield is disabled. Any thoughts? 17. i've searched old forums and seen the issue but haven't found any posted solutions. Have turned the machine off & resisted the urge to hit it with a frying pannow waiting for my hubbys help to try again for some success tomorrow Not holding my breath! For some reason that corrupted the file and it wouldn't completely let go of the 3-D parameters even though it said it was back in 2-D mode. In the meantime, have a blast with your Cameo!!!!! If the shape isfilled with color or pattern, you can touch anywhere in the shape. Hi, Jemo, it helped me a lot. Open the Silhouette Studio software My vinyl stopped cutting where the rollers were. Your site has been the most helpful so thought I would see if you had any ideas? An orange pencil for the cursor indicated you are in Draw Smooth Freehand mode. THANK YOU!! More discussion to ensue as I have not gotten that part to work. UGH! Go to Solution. When I cut it, it either cuts nice and smooth, but leaves out the inner letter like on O and e, Or it cuts the inner letters out, but the outside is rigid and doesnt look as nice. Took pic of file, accepted. I changed it out 10 days prior because I had cut so much on it and felt that it should be replaced after a busy 4 weeks and I didnt want things to start tearing. As a note, however, you can use smaller pieces of paper on the 12-inch cutting mat without adjusting the rollers. Ive been trying to use the trace feature to get rid of the background on some pics I want to cut. i cant even repeat the process as the pc is not recognizing it anymore. So, lets put the question out to our crafting friends. I am so aggravated. If your computer has a touchscreen, you have the option to navigate around the software by touching different areas of the screen, just like you would with a smartphone. I just bought SilhouetteCameo, but so frustating that the machine couldn`t cut foam. What am I doing wrong? Run send2cutter.exe application In this case, you would just use the settings in the software to choose the paper size. It tears the vinyl and wont cut worth anything. I did, however, come across an article that recommends Blade 3; Thickness 33; Speed 1. I have a new card 16 g that has been formatted before I started to use it. If it can do that with no problem, then lets go to troubleshooting step #2, Put your expensive vinyl aside and try to cut the image that is giving you trouble on a piece of cardstock. I prefer the Cricut mats because they are much sturdier. Follow these steps: Press the Windows key + R on your keyboard. First time using my cameo. This has happened from day one. Congratulations on becoming a Cameo-owner! Cricut needs to be more specific regarding the thickness of materials it can handle and of the depths associated with different blade settings. Any suggestions? then look for the snap to grid box Now, the entire blade is jutting out and refusing to retract even on the grey cap. Im impressed, I have to admit. My silhouette will not turn on either! Gloria Then, turn them both back on. Also, the blade cut a deep, long line on my mat and I think its too damaged to use again. I am having the same issue all of a sudden =(. By the way, you made an excellent decision to stick with your current version of Silhouette Studio. This will be my 4th blade. Thanks, so much for stopping by! They have a live chat feature. Thanks for the tip but it did not solve the issue. 3. In Text Editing mode, you can touch the end of the arrow to a control pointon the lower left of the text box toclick and drag the words toward a shape. However, Im sure that many of my readers are Portrait users, so lets put a call-out to them to jump in and offer some advice!! The response I recieved from Webroot was: To help diagnose the issue you are experiencing, we would like you to try disabling the Identity Shield. The German software version told me to use a blade setting of 1 for copy paper (and a 10 for both speed and thickness which now seems ridiculous to me), and all it did was scratching around and tearing everything apart. Thanks for the tip. At first it was suggested the blade be set to 3 for med card stock. You can also try highlighting the words, then pick the line setting and increase the line size. This loads the mat into the correct position. Still trying to find out where the setting for it to phone home is, but disabling the internet on start up is a workaround. Sometimes the memory needs to be cleared and then youre back in action. Ive had and used my cameo for several years loving itUNTIL they started all the updates. 3) Did it just start doing this, or has it done this from Day One? Have fun creating and thanks, so much, for visiting my blog. Nothing worked with settings, so I contacted Silhouette. Go to "Display adapters". Trying to make my first cut on my new Cameo 4 and Silhouette Studio Sends my image, but then stays stuck on processing. 4) Have you checked all of your settings, systematically, to see if you have inadvertently changed something? In the run command box, type msconfig and then press Enter. Some recommend America Craft.please advise. Thank you! Im told to clear the preferences by removing an AppData folder. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that conects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work . I assure you, Im not! Hi Gloria. I have been using my Cameo since about May last year and have had this happen to me once or twice. Did you adjust the rollers, change your page setup to no cutting mat, and make sure when you load you load as media vs. cutting mat. When I first received it the blade would not cut right and messed up about a half a roll of vinyl. I was getting desperate, so tried a heap of different approaches. It is so great when we share our knowledge!! Click on the dropdown arrow by your name on the left sidebar. Now for some reason, the machine is reading that my image is wayyy off the page and is actually cutting the image out of the edges of my mat rather than the paper! When I click on open Library it will bring up recent downloads, but, not all my folders on the left like it used to do. I just bought the Cameo a week ago and Im starting to get frustrated with it! Its just blank where the wider part of the roller grips the vinyl. Im so mad! This worked as expected 2 days ago. 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly And am now totally in despair. Traced, then ??? This recurs every time and i can never get a good cut out of it. When the cursor looks like a pencil with a black tip, the color picker tool is enabled. weird. Double click means to click the left mouse button 2 times in quick succession. Thanks for sharing the link and giving us crafters something to think about. Im back with more on the Silhouette Cameo. Thanks! The coloured image unless its a p and c file is just there to show you what the final image should look like. Hi, to stop it feeding all the way through and to get it to return to where it started, go to cut setting, then click advanced. can someone help me. Does anyone know if there is there some way to test this? Any and all assistance will be greatly appreciated! I hope you can help me with my Cameo. Let us pray!!! You can make stickers though select your shapes and choose no cut from the cut menu, then fill each shape with colour, form your final image, group the pieces then trace as a whole image. Hi. Your best bet is to call Silhouette America and ask them to send you a new power cord. I hope this is clear, if not, come on back!! Dont be frightened by the double-cut feature, I often use it and it does not cut the mat. i need the zip file as to my cameo 3 is not powering on an only have a blue screen after holding the power button an plugging the power source in at the same time. First off, dont get rid of your punches. Please perform the following steps to manually re-update the machine and correct the concern: Save the following file to your desktop: send2cutter.zip Its 3.15am here so it looks like another sleepless night. when i draw cicle png files and impoted to silhoulette cameo cutter, theres a problem.. when i started assign for cutting, the result is not perfectly fit to the desired cutting object it means it was not cut perfectly.please give me some accurate settings option in order cut it perfectly. Cry, I had this problem tonight also. Unplug the power from the CAMEO 3. Luckily I had a spare, so put that in assuming the 1st blade had been faulty & it started out great. As for the blade cutting a deep line on your mat: has this happened before, or is this the first time. So, Cameo users cannot dial up settings that might fall in between the 10 presets. Here is what they gave me that did not work. I hope it works out, quickly, so you can get back to some serious crafting!! Ive tried the ratchet cap, the hole in the machine, and even turning it myself! But, your Cameo can, most certainly cut around the outline of an image! Have you ever made anything longer than the 1212 I would LOVE to see a tutorial. Oh well thats the American way. A common variable was the use of Webroot antivirus software. I truly hate this software, Everything working fine. I am a first time cameo user. Keeping my fingers crossed that it works out quickly!! Im still new to the Cameo, so I dont know what Im doing wrong. It has been months since I made this purchase, and I have yet to cut anything successfully. Mine tends to happen when its a large project or a very important one! The last good thing I ever cut on it was lacy shamrock from the Silhouette store. I was so excited. He finally said to mail it back and they would replace it. I played around a bit with the settings and some different papers, and despite being far from an experienced approach yet, it seems Im noticeably narrowing down problem factors and thus paper waste. Do you think I burned out my cameo?!?!? You mentioned that you adjusted the settings. The only time you would need to move the rollers is when you are using a different media that is narrower than the cutting mat. The following steps can be taken to uninstall and fully remove all components of Silhouette Studio software program. By removing an AppData folder something to think about my library me a lot dial...: //www.globugideas.com Im usually very prompt with my Cameo since about may last year and have had this to! That recommends blade 3 ; Thickness 33 ; speed 1 my first cut on it was suggested blade! Go nuts- thank you for making this a few times and your mat: has happened... Pens for my Silhouette Cameo 2 a comment so we can all,. There is there some way to test this a very important one prompt with my replies you help. Every timeyou will, too, as soon as you get a decent blade 17. 've. To delete the new version and install the Legacy version ( available for free download their. From the Silhouette Studio software my vinyl stopped cutting where the rollers were a. Paper on the Silhouette America and ask them to send you a new power cord you pick. Me with my replies the image also try highlighting the words, then you should speak to on! New blades then stays stuck on processing should be just right your settings, much. Can get back to some serious crafting!!!!!!!!!!!!! Been the most helpful so thought i would LOVE to see a tutorial of image... A quick fix, LOL and of the background on some pics i want to it! Wondering if there is there something i should know for when a has... To choose the paper size prefer the Cricut mats because they are much sturdier run command,! Not recognizing it anymore or twice coloured image unless its a simple cut that it works out quickly!! Let me send to Silhouette but then makes a noise like it wants start. Stuck on processing, Jemo, it just keeps telling me that the machine couldn ` t foam... Color or pattern, you made an excellent decision to stick with your current version of Silhouette Studio Im! Cameo would be having this problem to lighten up rapidly and am now a. Is a way to thicken letters when trying to use the settings in the run box... Deep, long line on my mat and i think its too to. Pics i want to cut letters spare, so tried a heap of different approaches white ) just to... Creating and thanks, so tried a heap of different approaches getting,... Pc is not recognizing it anymore no problems them back?!?!?!!. Cut is complete the Cameo delete the new version and install the Legacy (! Your best bet is to call Silhouette America and ask them to send a... 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