ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93958518', '');}, 'log_autolink_impression');Flora Farms, which is pretty close to Secrets PLC. Dear Wanda,Our apologies, somehow your visit lacked the "sparkle" we aim to ensure for our guests. Use tab to navigate through the menu items. As per Rick the main reason to go Preferred Club would be to get a swimout room. However it seems to fall into an empty void of nothing! At every Excellence Resort, the Excellence Club represents the ultimate in luxury, privacy and service. And (at least at the one in Jamaica) they did not give special bracelets to people who paid for preferred, and they do not check, so we found many non-paying guests using the preferred benefits. more, You seem to have JavaScript disabled. For an enhanced level of luxury, the Preferred Club offers 65 ocean view suites along with additional privileges, including access to a private Preferred Club lounge, enhanced bath amenities and much more. Let us plan some more moments to enjoy contact us guestexperiencemanager.seclz@secretsresorts.comBest wishes,Chlo BinhamGuest Experience Manager. Seeking a quick tropical getaway for my birthday, Cancun itself was an easy choice, with frequent, reasonably priced flights from San Francisco, and a short enough flight time of 4.5 hours. Wonder what peoples opinion is here. We stayed in the Preferred Club Junior Suite Ocean View suite where we enjoyed an incredibly comfortable king size bed and gorgeous Italian porcelain floors in a 475 sq. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort, Dominican Republic. I still get up before 0500 to wander around and get my delicious coffee at the French bakery. The benefits of upgrading to Preferred Club depends on the full list of Preferred Club services offered at each different AM resort. We would love to help you "chill" even more and introduce you to a host of island eateries or individual off the grid plans.Our thanks for giving us your thoughts, as always we will take note.My best regards,Chlo BinhamGuest Experience Manager, This is the version of our website addressed to speakers of English in United Kingdom. It isnt always the get up and dance kind of place but I dont think thats the vibe in this hotel. In the end, we chose Secrets The Vine Cancun due to its close proximity to the airport, reasonable prices, and excellent reputation as a top notch luxury all-inclusive, adult only destination. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at relax Spa by Pevonia , join a water aerobics class, cool down with a cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ's. Only because all the swimout rooms are Preferred Club. Tweets by @island_weddings This plus elegantly appointed rooms and suites with 24- hour concierge and room services, multiple gourmet restaurants and lounges serving topshelf spirits, elegant amenities and endless day and evening activities, provide the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories for couples and honeymooners. TravelerCanada, I want to add that Secrets Preferred Club amenities/benefits can vary by resort. Each ground-level room has a personal terrace and heated plunge pool, while Preferred-level rooms snag benefits like better placement closer to the ocean, balconies with pool, and in-room extras like chocolates, sunscreen, and shave kits. If any of your group book Preferred the rest of you should do the same as the people who booked Preferred will not be able to take full advantage of the Preferred pool or restaurants if they want to spend a lot of time with the rest of the group in the non Preferred areas. It's an escape from the pool bar. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109651735', '');}, 'log_autolink_impression');Punta Cana in July, how the weather and crowd size is at that time? We just confirmed our stay at Secrets Playa Mujeres Resort right outside of Cancun. We always hope that your individual preferences and memories will draw you back to us time and time again.We love our guests and value each one most highly. We really wanted the location and ocean front view so really that's what we were happy to pay for. Resorts in Cancun can very easily become loud and rambunctious, and if thats not your scene, the Preferred Pool on the 12th floor is your answer. Daily continental breakfast service in the lounge. Your fine detail and generous compliments truly enable future guests to gauge the immense importance we place on our service to our clients. Dear Limboflip, So many lovely compliments to our hotel Secrets Lanzarote, we see that we almost ticked all your boxes. I was wondering if anyone has stayed in their Preferred Club Suites? Secrets Wild Orchid Montego Bay . We thank you for highlighting that our staff are "super friendly", it's our job to get to know you and give you every attention or answer your needs.Sadly, we are mortified that you didn't love our food. We'll be 4-5 rooms. If the resort is busy there are lots of complaints about people playing the chair game around the pool and having to get up really early to get a good spot. This is the version of our website addressed to speakers of English in the United States. How do I get from the Airport to my accommodation? . The chair game can be bad. With this plus gorgeous beachfront settings offering an array of beach, land and watersport activities and the Explorers Club for Kids ages 3 to 12 with Red Cross certified staff, guests will experience Unlimited-Fun for the kid in everyone! The Google streetview is from 2012. But we will be back in February. W. Also, it is worth looking into price shopping for a Preferred upgrade for better prices. We were lucky enough to get a free upgrade. I hope this gives you a good explanation of what is included and the benefits of the Preferred Club. Apart from our room type / location the only benefits of staying preferred club are access to a preferred lounge, which we felt lacked atmosphere so didn't really use, 3 small miniature bottles of spirits in the room along with tiny pack of pringles and M &M's (this is the upgraded mini bar to the norm which just has beer and soft drinks). Secrets Cap Cana Resort & Spa is proud to support the Punta Cana Promise as part of the ongoing commitment to ensure that guests will continue to receive the highest levels of service and security they have come to know and expect from Secrets Cap Cana. Real estate makes up the largest asset class in the world. Front desk staff friendly. I would save your money. I think the hotel themselves would admit that they could do with more staff but that's not a reflection on the hotel, more a situation of the times we live in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Sophie,The warmth for our hotel Secrets Lanzarote, expressed in your review, is immensely appreciated by us all. Enhanced by its award-winning dining and wine collection, an array of personalized services, a welcome bottle of rum or tequila and a bottle of sparkling wine with fresh fruit daily, Zotry Wellness & Spa Resorts provide guests a uniquely distinguished experience tailored to their wishes. Everything about this hotel is perfect, I understand other people may have had a different experience but for us is was 10/10. The level of service is very good too. Hotel Castillo Huatulco Hotel & Beach Club. It's not one size fits all. Service at this resort is 5* all around, no matter what room you are in. A couple of months later we visited Secrets Maroma and we stayed PC, but other than the lounge which was quiet and really pretty boring, I don't think we received anything extra special for being PC. The Marina is within walking distance. We, in Guest Experience wish that you had given us a heads up, as it's always possible to ring the changes or provide a dietary need. Check out the candid photos we recently snapped of the Secrets Silversands Preferred Club. And one other reason I will never stay at STV is because everytime I would ask to be seated at a restaurant by a window, we were told only if we were buying a bottle of wine!! A word with us can always achieve results and we are sorry we didn't get the opportunity to get everything just right.The high temperatures presently are unprecedented. Im so excited for my trip. The upgrade room is ok if you stay in the room but we are on vacation so staying in the room isn't a priority. Upgraded bath amenities. Its time for me to go stay there myself, meet all the staff in person and become familiar with all it has to offer. If you are ready to experience an even higher level of luxury, the Preferred Club is for you. Is preferred worth it? For an extra $120 per night, we were made to feel like absolute royalty and got to take advantage of all the special amenities on offer with our elite status. My personal opinion is it's not worth it. You can use the extra money to partake of the spa. You get Conceriege service, a few little bottles of booze daily and access to Preferred Club bar. Ocean Front 2 Additional Information Large bathroom with shower Spacious living area with a bar Private pool and hot tub Direct access to the beach STARTING FROM $5000.00 PER PERSON PER NIGHT Book Now Beach Beautiful, busy location on Akumal Bay to Saturday : 9:00 AM - 9:00 PM EST, Call If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. That is a somewhat reasonable walk from Secrets. Also the lounge lunch restaurant for preferred members had very few sun umbrellas and so many people were unable to eat there as the tables were in direct sunlight and the temperature was around 36degrees. What upgrades do you get over a standard Junior Suite? In the end, can't really go wrong PC or not at Secrets. We stayed there several years ago and did not go PC. I think a lot of people go here after visiting the likes of Mexico, Jamaica and Dom Rep, Lanzarote is very different to these places so of courses things will vary. Thats the one I was wondering about. Your point about our dress code is wholly understood and we apologise for the sentiment you obviously felt on seeing any guest admitted in anything non complicit with our code. rooms at Secrets Maroma. I miss this already. Private Preferred Club Lounge Preferred status and amenities Preferred Club rooms and suites in premium locations Concierge services The food selection was also not as good as other 5 star hotels with only limited selection of restaurants. PC can offer better room location if that is important but we would not pay extra for PC if we returned. Spacious rooms and suites, graciously appointed and luxuriously equipped provide a picture-perfect vacation experience with welcoming service and romantic inclusions. I wouldn't pay extra for that room. Its difficult to say what was more breathtaking; the views or the room itself. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110884347', '');}, 'log_autolink_impression');Cap Cana. It's an amazing resort and I'm sure you will love it Preferred or not. Arriving at the San Jose (SJD) Los Cabos Airport. To read that you enjoyed the Preferred Club benefits makes us proud, as it demonstrates the . 1-877-923-2582. I also have seen much better PC/pool areas at other resorts but it could be very different at SRB. To use our mobile site, please enable JavaScript. We stayed there once, but not in the Preferred Club. You are our guest and as hosts we have the resources, and the absolute will to achieve our best for you. The other, unquestionably best part of the Preferred Club was the Preferred Pool. We are going to secrets akumal next tuesday booked preferred club. ft. Thank you!! Enjoy romantic suites at Secrets Wild Orchid Montego Bay that feature swim-up access, large soaking tubs, and private balconies. This topic has been closed to new posts due to inactivity. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111574963', '');}, 'log_autolink_impression');Huatulco Facebook page. Preferred Club benefits include: But dont just take our word for how great it is! The only difference is a (slightly) better location and access to the club lounge. Secrets Lanzarote, Atencin al cliente/recepcin at Secrets Lanzarote Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. A spacious bathroom area offers a Jacuzzi for two, walk-in rain spa shower, double vanities, individual sound system, a scale, bathrobes and slippers, iPod dock station and two telephones. I was supposed to go last summer with a split stay between SRB and SCC, but they didn't open in time. Guests looking for the ultimate Unlimited-Luxury Mexico vacation, we have some exciting news foryou! Proudly created with. Ill go line by line and explain what these amenities really mean for you. Book a Preferred Club room and enjoy: Accommodation in the most exclusive areas, Mini-bar in the room with soft drinks and beers, A UNIQUE EXPERIENCIA FOR A PREFERRED CLUB GUEST, Snack selections throughout the afternoon, Continental breakfast service daily (from 7:00 to 11:00), Urb. I surprised her 3 years ago. One king-size or two full size beds. 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