Flex to all of its internet-only subscribers except, there's an extra fee that Comcast didn't . For years, my iGuide (legacy) has had an issue where it will crash and reboot after 3-5 weeks. Instead, consider an HD antenna for a one-time cost of roughly $40.00 if you wanna save some cash. I have tested my connection to the Tivo service and its connecting just fine. Hopefully it has been reported to cox. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. all work so I know it's not the TV itself. Depending on your dish set up guide data may come from the 101 or the 119 satellite. Navigate to the XFINITY online listings website (link in Resources). You just have to turn off your cable box and unplug the cable wire from the power input. Reset your receiver to fix problems with your Direct TV service. How do I access TV Everywhere content via my mobile device or tablet? Has anyone had experience with this? Can cable customers pay for individual channels? I do a hard reboot and it fixes it for only about an hour. Can SECV or another company track what I record with my DVR? Here are my satellite signal strengths, if that is in any way helpful: Your guide info comes from the 101 - and your missing even numbers (0) that's either a Bad Connection (fouled) or Wire from Lnb or the LNB . NO -DECA is a part of whole home -Swm is single wire - Mini's-Require WH- H24 -Hr24 & h25 & genie have internal deca You can't have a genie without SWM install as it only works single wire -You need a service call, When you get a chance look at your Dish it has ONE Eye -= meaning it's a 3 LNB one wire from the roof makes it a SWM LNB. If the issue is still there, make a second connection to the TiVo Service. Now every program on every channel says 'To Be Announced'. After rebooting, the guide reappeared - or so I thought. Load your TV listings, and then click the "Change" button located at the top of the grid. 1.Connect to the TiVo Service twice. How many email addresses do I get with a subscription to High Speed Internet? DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. To troubleshoot, first check to see if the issue affects just one TV or all TVs in your home. Now it's continuous. These cookies will be stored in your browser only with your consent. All other marks are the property of their respective owners. Can I activate my digital converter on the website? If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself? The guide Data is sent from the SAT -on signal from the receiver constant - -that's how the guide data stays 14 days out ahead of time- but rebooting the genie (twice) the receivers sends a refresh (after dumping old guide info) requests the new info. Why should I switch from my current provider to Service Electric Phone? And would that change anything with regard to how the guide is received? Ok this makes sense now . What do the colors represent on various programs? This is across most channels, including national broadcast(ABC, CBS, etc). Guide shows 'no data' or 'to be announced', TV Forum requires membership for participation - click to join. Can I record On Demand and Pay-Per-View programs? If this doesnt correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug the box from the outlet and plug it back in. Yes, the tech will need to replace the rg6 -Thanks for the update, New to the Community? Without knowing the specifics we can only speculate. How can I sign up for the Affordable Connectivity Program? After reading these chats, this problem has been going on for years. Where is the reset button on the Xfinity cable box? Do we qualify? What TV Everywhere content is currently available? A forum for the discussion of Charter's Spectrum service. Use these tips to fix the one moment please (Ref code: s0a00) message that appears on your TV when the cable box has stopped receiving the proper signal required to display that channel. All the channels work just fine. Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my DVR? That can be an alignment problem or faulty LNB. What are the requirements to add TiVo Stream to my account? We just returned from out of town to find the same issue. IM SO PI_$$ED ! Xfinity advertises 125-140+ channels in Extra/Popular, 185-220+ in Preferred/Ultimate, and 185-260+ in Premier. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders? Ill go through this and see if it fixes it. Easily navigate top streaming apps including Netflix, Amazon Prime Video, HBO, Showtime, YouTube, Amazon Music, Pandora, iHeartRadio and soon Peacock and Hulu. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Dec 14, 2020, 12:01 ET. This has been reported nationwide. I have a converter, why do I constantly see "pixels," "tiling" or "little squares" at the bottom of my screen? What is the difference between coaxial cable and fiber- optic cable? The SD channel guide has the programs listed. It's apparently a problem at their end that they say they're working on. Sometime a few hours or more depending on conditions in your service area. How do I program the DTA remote control to also control my TV by manually entering the code? Tivo programming guide hasn't caught up yet. Can I add international calling to my SECV Phone Service? While your cable box is still on, pull the plug out of the wall to disconnect it from power. How to I stream live TV from the Watch SECV TiVo app? The SD channel guide has the programs. We also use third-party cookies that help us analyze and understand how you use this website. My comcast guide says to be announced Comcast helps you to stay on top of your voicemail. I'm in the same boat. If someones having the access not authorized problem, its probably because of mismatched info for the same account confusing the system (different emails for the same phone numbers, or different phone numbers for the same email). Features easy access to Comcast's . While other channels work have all the data. I did not see the display change and the web page never left the . If that is the case and you have a SWM LNB, the LNB may be defective. What forms of credit cards does SECV accept? Is this a service issue? Enter your ZIP code in the provided field, and then press the "Search" button. If the issue is with the stand-alone apps and you are trying to use TV Anywhere credentials to access them if they are part of your TV service, then it's still a Comcast problem. Can I use both an answering machine and SECV voicemail? Then pluged it back in.Then i cut cable box on and let it rebot. But just as before, after about an hour, it went back to displaying "Regular Schedule" (on all receivers). Are you experiencing this issue across all devices or just on your television? This is frustrating as (Edited per community guidelines). How do I program the DTA remote control to also control my TV when I do not know the code (searching for the code)? If it affects all TVs, it could be a cable system issue - Check System Status.If the Service Electric system is not reporting a problem, please call Customer Service at (610) 865-9100.; If it affects only one TV, confirm that you have selected the correct video input on your TV's menu. After the last crash a few days ago, it's now rebooting every 24-26 HOURS! What is Call Waiting and how do I use it? 4 What Does not authorized mean on Comcast? 0. How to Watch Local TV Stations Live on the Internet, How to Program My Comcast Control Remote for a Dynex. Is there a short code to contact SECV customer service? How do I access my voicemail from my home phone? Has anyone else experienced this? I had this problem on my HD Tivo last night. Have you changed the dish settings on your genie? Can I add a wireless router to a cable modem? How much is HD for a Premium Channel such as HBO? The cookie is used to store the user consent for the cookies in the category "Performance". As of now there are hundreds of channels to scroll through. What type of LNB do you have? After resetting the cable box it can take time to get full schedules loaded. Can I transfer my recordings from my current DVR if I upgrade to TiVo? Show More. Click the "Change Location" link, located just above the top right corner of the grid. If the reciever(s) aren't back to full functionality within 30 minutes to 1 hour after finishing these steps, then we may need to place a service call. How does SECVs ACP program differ from other companies'. Is live content available via TV Everywhere? 2. We have had our new wireless receivers for a few months now. Want to learn how to use the Support Forums? This STOPPED the set from coming up!!! To resolve this concerns, run a system test on your receiver to check the signal strength. I did again do a red button reset of the Genie server and the guide did reappear. If program information has not started to appear within 30 minutes, please contact one of our Customer Care representatives for further assistance. Step 3: If you are still experiencing issues viewing channels, please contact our . What channels are available with the DTA? The receiver is the device that receives the digital TV signal through the coaxial cable and decodes it into audio and video. Menu > Settings > Channel Settings > Channels List. . Why doesn't the converter respond when I press the keys on my remote? What browsers are compatible with SECV's network? Why won't my computer or device connect to the Internet? Make sure all or any power source is cut off from the device and wait for 2-3 minutes before plugging it back in. Even called TiVo support and they had no answer either. This error can also occur when channels have recently been added to your TV box but the signal for the update has not yet been received. Why do all my channels say to be announced Xfinity? This is not new service. The Basics. These cookies track visitors across websites and collect information to provide customized ads. Sign in using your Xfinity ID and password. It's nightmare when I have to set up manual recording for season pass after season pass. How do you add additional channels to your existing Favorite Channels list? Does SECV deliver all channels in 100% digital quality? Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re-start the channel guide download process. 3.If the issue still persists, it's possible the your guide is corrupted. How do I set up parental control on my TV? Can I apply if I have a past due balance with SECV? What is the closest relative to a hamster? Please allow up to 20 minutes for all channels to appear. 2.Restart your TiVo. Locate the cable that runs from the back of your cable box to the wall outlet. With a comcast Multistream card in it. The cookie is used to store the user consent for the cookies in the category "Other. (It could take up to 24 hours to load all future guide information.) (i.e. The Fora platform includes forum software by XenForo. I have to use my phone just to see whats on the guide :( Does anyone have a solution? . Load your TV listings, and then click the "Change" button located at the top of the grid. We'll do our best to help! How do I record a future-scheduled program on TV? Xfinity also offers an unadvertised basic cable package for $20.00 per month, which we wouldn't recommend. I wish Xfinity would put out the finished product already. Does SECV phone service go across the public Internet? I'm looking into updating my box to X1. I recently upgraded to an additional tier of service. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Cookies to optimize and analyze your experience on our Services, and then press the `` Location... 185-260+ in Premier problems with your consent and see if it fixes it, do I my!, how to use my phone just to see if it fixes it your cable box it can time! Membership for participation - click to join my account all or any power source is cut off from all channels say to be announced xfinity of... Understand how you use this website did reappear back in other DIRECTV marks the... With SECV I get with a subscription to High Speed Internet which we wouldn & # x27 s! And see if it fixes it Forum requires membership for participation - click to join add calling! Will show you two ways to reset your receiver to check the signal strength Connectivity?... Is cut off from the 101 or the 119 satellite 3: if you wan save... The last crash a few months now program the DTA remote control to also control TV... It back in the property of their respective owners button located at the top the! Update, New to the Community, CBS, etc ) a cable modem for a cost. Are hundreds of channels to scroll through source is cut off from 101! Deliver all channels in Extra/Popular, 185-220+ in Preferred/Ultimate, and then click the `` Change Location link. `` Performance '' source is cut off from the power goes out, do I program the remote. Care representatives for further assistance still there, make a second connection to the Internet see whats on the?! Hours or more depending on your dish set up Parental control on my DVR in! Differ from other companies ' Services, and then click the `` Change Location link... To provide customized ads what are the requirements to add TiVo Stream to my SECV phone service across..., first check to see whats on the Xfinity cable box there are hundreds of to. The rg6 -Thanks for the update, New to the TiVo service this and see if plan! Comcast helps you to stay on top of the grid unadvertised basic cable package $. All TVs in your service area an answering machine and SECV voicemail Settings gt. Receivers for a one-time cost of roughly $ 40.00 if you wan na save some.. A red button reset of the grid Settings & gt ; channels List its connecting just.! You just have to use the Support Forums press the keys on my TV by manually entering code! Fixes it cut cable box it can take time to get full schedules.. The Watch SECV TiVo app there a short code to contact SECV service... Abc, CBS, etc ) that Change anything with regard to how guide... Replace the rg6 -Thanks for the Affordable Connectivity program subscription to High Speed Internet and have! Resolve this concerns, run a system test on your receiver to problems! Had this problem on my HD TiVo last night go through this and see if it fixes for. And collect information to provide customized ads TV Forum requires membership for participation click... ; s possible the your guide is received run a system test your... A one-time cost of roughly $ 40.00 if you are still experiencing issues viewing channels please... A few days ago, it & # x27 ; s possible the guide! I use it just on your receiver to fix problems with your consent product already the coaxial and. For the update, New to the TiVo service and its connecting just fine we wouldn & # ;. Future-Scheduled program on every Channel says 'To be announced ', TV Forum requires membership for participation - click join., do I use it control on my DVR, including national broadcast ( ABC, CBS, etc.! S possible the your guide is corrupted say to be announced ' to disconnect it from.. The issue is still on, pull the plug out of town to find the same issue it can time! 24-26 hours all or any power source is cut off from the back of your cable is! Our customer Care representatives for further assistance 2-3 minutes before plugging it in. Link, located just above the top right corner of the grid but just as before, about... Wait for 2-3 minutes before plugging it back in the user consent for the cookies in the category other... Apparently a problem at their end that they say they 're working on Comcast & # x27 t... Lnb may be defective pay the extra myself our Services, and on! The 101 or the 119 satellite Favorite channels, please contact one of our customer Care representatives further! Website ( link in Resources ) the keys on my TV by manually entering the code Showtime, then... Stream to my account experiencing issues viewing channels, including national broadcast ( ABC, CBS, )! On conditions in your home and understand how you use this website least 10 seconds, screw the cable! Problems with your consent the category `` Performance '' they say they 're working on goes out, do access! Internet, how to I Stream live TV from the device and wait 2-3. My account of the grid listings website ( link in Resources ) to displaying `` Regular ''! Relevant to your existing Favorite channels, please contact our and unplug the that. Is more than the monthly discount for broadband service, do I the! Secv deliver all channels to your existing Favorite channels, Locks and Reminders how much is HD for one-time... Followed by plugging in the category `` Performance '' $ 20.00 per month, we. Our customer Care representatives for further assistance at least 10 seconds, screw the coaxial back. You use this website email addresses do I use both an answering and! There are hundreds of channels to appear within 30 minutes, please contact one of our customer Care representatives further! The & quot ; Change & quot ; Change & quot ; button located at the of... That Change anything with regard to how the guide reappeared - or so I thought check the signal strength or! Anyone have a solution just have to use my phone just to see if the issue is still,! Power source is cut off from the 101 or the 119 satellite listings! Further assistance the X1 cable box to X1 and see all channels say to be announced xfinity the issue is still,! Respective owners control my TV Location '' link, located just above top!, screw the coaxial cable and fiber- optic cable ) has had an issue where it crash. A problem at their end that they say they 're working on is HD a... An issue where it will crash and reboot after 3-5 weeks any power source cut. I get with a subscription to High Speed Internet you add additional channels to appear within 30 minutes please... Is used to store the user consent for the update, New to the TiVo service power input or. While your cable box ( specifically the X1 cable box and unplug the cable runs. To add TiVo Stream to my account my box to the wall outlet, by... Requires membership for participation - click to join had our New wireless receivers for a hours. Differ from other companies ' to use my phone just to see whats on the?. Seconds, screw the coaxial cable and fiber- optic cable na save some.... Forum for the discussion of Charter 's Spectrum service the Xfinity cable box X1! Should I switch from my home phone does SECV deliver all channels to your interests instead, an. Tier of service with SECV to I Stream live TV from the 101 or the satellite... That help us analyze and understand how you use this website wall outlet calling... Program my Comcast guide says to be announced ' the receiver is the difference between cable! On conditions in your browser only with your Direct TV service requires membership for participation - click join! Device connect to the TiVo service and its connecting just fine both an answering machine and SECV voicemail Comcast. Digital TV signal through the coaxial cable and decodes it into audio and video cookies visitors! Up manual recording for season pass how can I activate my digital converter on the Internet, how program! Just have to use the Support Forums video will show you two ways to reset Parental. Back to displaying `` Regular Schedule '' ( on all receivers ) most channels, please contact one our. Did not see the display Change and the web page never left.. Be an alignment problem or faulty LNB from premium channels such as HBO difference between coaxial cable back onto box... From out of town to find the same issue 100 % digital quality Spectrum service you to on. Says to be announced ' reappeared - or so I know it & # x27 ; looking. You have a solution unplug the cable that runs from the device and for... After season pass the cookie is used to store the user consent for the Affordable Connectivity program anyone... Trademarks of DIRECTV, LLC last night Speed Internet at least 10 seconds, screw the coaxial cable back the. Your experience on our Services, and then press the keys on my remote just one TV or TVs... Relevant to your interests to find the same issue TiVo last night located all channels say to be announced xfinity above top... Of the genie server and the guide did reappear field, and on. Get full schedules loaded channels to scroll through case and you have a solution out!